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Annual Review and Impact Report 2025-2026

Missing Link's Annual Review and Impact Report 2025-2026 covers the difference made by its specialist mental health, housing, domestic abuse and sexual violence services across Bristol, South Gloucestershire and North Somerset, including 805 women supported by Missing Link, 926 adults accepted into Safe Link's full service and 3,150 adult survivors completing exit assessments through Next Link.

Report snapshot
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About

Missing Link is a housing association with charitable status (Register No. 24218R) providing specialist mental health, housing and support services for women in Bristol, alongside Next Link domestic abuse services and Safe Link sexual violence support across the West of England.

Key Metrics

Women supported 805 women supported by Missing Link's mental health and housing services in 2025-2026
Adults into full service 926 adults accepted into Safe Link's full service after triage, alongside 181 children
Survivors assessed at exit 3,150 adult survivors completed a Next Link exit assessment in 2025-2026
Survivors feeling safer 89% of survivors felt safer following their Safe Link support
Safety plans in place 100% of survivors in Next Link safe accommodation had a robust safety plan in place

Key Outcomes

  • 89% of survivors felt safer following their Safe Link support, and 97% received all the support they needed, when it was needed.
  • 89% of survivors had improved quality of life after receiving support in Next Link safe accommodation, and 100% had a robust safety plan in place.
  • 3,036 children whose parents received support from Next Link services were reached across Bristol, South Gloucestershire and North Somerset.

Geography

South West

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022