Impact Report 2024/25

Newcastle Hospitals Charity funds projects that go further for Newcastle Hospitals' patients, staff and communities. In 2024-25, over 700 projects were supported with more than £9.5m committed — £6.8m to enhance patient experience, £1.9m for staff health and wellbeing, and £1.1m for research and innovation. The arts programme reached 250,000+ people; 220 volunteers gave 37,000 hours; and the COLO-SPEED bowel cancer research project has recruited 15,000 patients. The Sir Bobby Robson Foundation renewed cancer trials funding for three years.

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📋About

Patient experience grants (accessible baths, sensory equipment, memory boxes, dementia clocks); Haven end-of-life family suites; arts programme (music, pottery, photography, creative writing, shared reading); volunteer programme (meet and greet, ward support, assisted ventilation driver service); cancer trials research (Sir Bobby Robson Foundation); COLO-SPEED bowel cancer research; SPACE Pilot social prescribing for children; staff prehabilitation; robotic hospital cleaning Custom geography from upload: Newcastle upon Tyne / North East England

📊Key Metrics

700+ projects funded totalling £9.5m in 2024-25; £6,812,814 to enhance patient experience; £1,908,008 for staff health and wellbeing Key Metric 1
Arts programme reached 250,000+ patients, visitors and staff through 140+ creative engagement sessions; 7 freelance musicians delivering 20 live music sessions per week Key Metric 2
220 volunteers gave 37,000 hours; YPAG NE (Young Persons Advisory Group) has 75 members who reviewed 140+ research projects and 80+ service improvement projects Key Metric 3

Key Outcomes

  • Haven at Freeman Hospital opened November 2024 — provides shower and rest space for families of end-of-life patients; SPACE Pilot awarded NHS Charities Together Innovation Challenge funding; one of six nationally selected projects
  • COLO-SPEED has recruited 15,000 patients into 9 clinical trials; 94,000 people attended Northern Lights Newcastle 'Beacons of Light' featuring children patients' artwork; Sir Bobby Robson Foundation committed to re-fund cancer trials posts for further 3 years
  • £1.1m committed to 600+ small projects (under £5,000); North East Assisted Ventilation volunteer drivers covered 7,000+ miles supporting 250+ patients in Jan–April 2025; new Wag & Company therapy dog partnership launched

📍Geography

North East

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one