Off The Record Bristol Impact Report 2023–2024

Off The Record (OTR) Bristol is a young people's mental health charity serving Bristol, South Gloucestershire and North Somerset. In 2023/24 it reached 17,913 young people across structured interventions, drop-in hubs, school assemblies, LGBTQ+ groups, and its Zazi project for Black and Brown young people. 71.69% of young people in structured support reported improved outcomes. OTR also delivered 85 professional training sessions reaching 397 practitioners from 72 organisations, with 95% saying they would recommend the training. Total income was £3.39 million. International reach included OTR's Black Bristol content reaching 65 countries.

Report snapshot
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📋About

Structured therapeutic interventions; Resilience Labs interactive mental health workshops; LGBTQ+ open access groups (Freedom); Zazi project for young people racialised as Black and Brown; Nature, sport and arts community outreach (Natureworks, Artworks, Sportworks); CAMHS Intensive Outreach Service; four Mental Health Schools Teams across Bristol, South Gloucestershire and North Somerset; Youth Transition Workers; peer navigator and peer rep programmes; Diffusion professional training; drop-in hubs across the region; Routes social action project Custom geography from upload: Bristol, South Gloucestershire and North Somerset, UK

📊Key Metrics

17,913 young people reached in total, including 5,318 attending drop-in hubs, 3,575 at assemblies and 1,153 via Mental Health Support Teams in schools Key Metric 1
71.69% of young people reported improved outcomes at the end of treatment; 94% of professionals rated OTR training 4 or 5 out of 5 Key Metric 2
£3,393,936 total income; Diffusion training reached 397 professionals from 72 organisations through 85 sessions Key Metric 3

Key Outcomes

  • 87% of professionals attending Diffusion training said they would make changes to their practice or organisation; 95% would recommend the training to others
  • 84% of professionals learned practical mental health skills and strategies they could use; 82% felt better able to support others
  • 814 young people engaged with Project Zazi supporting Black and Brown young people; 101 young people engaged with Freedom LGBTQ+ groups; 27 Peer Navigators recruited

📍Geography

Other

2024 Enhanced

Muscular Dystrophy UK Impact Report 2023/24

2,752 people contacted helpline; 470 people received cost-of-living grants; 43 active research projects; 11 new grants worth £1.3 million awarded; £9.5 million total income — 16% increase on previous year
Key Metric 1
152 people supported through advocacy service; 24 Neuromuscular Centres of Excellence or Pursuing Excellence Awards; 10 NHS treatment appraisal processes participated in; 507 enrolments on e-learning modules; 465 attendees across six health professional upskilling webinars
Key Metric 2
80% of neuromuscular care advisor and clinical nurse specialist workforce attended Care Advisor Conference; 324 Changing Places toilets registered; for every £1 spent on fundraising, £3.70 raised; 68p in every £1 spent on charitable activities
Key Metric 3
SMA added to NHS newborn screening 'in-service evaluation' following MDUK co-secretariat work with UK SMA Newborn Screening Alliance; two treatment appraisals resulted in NHS approval; RHS Chelsea Flower Show garden secured to raise awareness with new audiences
2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content