2025 Free

Impact Report 2024-25

Oxfordshire Mind and Mind in Berkshire deliver mental health services across Oxfordshire and Berkshire West. In 2024-25, Safe Haven provided 2,227 episodes of same-day crisis support to 768 individuals; 3,770 people received primary care sessions; 522 young people completed the Supported Self-Help programme; and 609 people were trained with a 99.5% satisfaction rate. Social media reached 1.7 million people.

Report snapshot
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About

Safe Haven crisis service; primary care embedded workers; children and young people's Supported Self-Help; supported housing (20+ projects); locality wellbeing hubs; peer support groups; AMHT embedded workers; mental health and suicide prevention training; A&E outreach; benefits advice; information service Custom geography from upload: Oxfordshire / Berkshire West

Key Metrics

Key Metric 1 2,227 episodes of same-day Safe Haven crisis support provided to 768 unique individuals
Key Metric 2 522 young people (aged 7-17) completed the Supported Self-Help programme; 70% improved their wellbeing
Key Metric 3 609 people trained in mental health and suicide prevention with 99.5% satisfaction rate; fundraising grew 30%

Key Outcomes

  • 88% of supported housing residents moved on positively to independence; 100% rated the service good or excellent; 86% of AMHT clients improved their wellbeing
  • Oxford United 'Can We Talk?' campaign reached 1.3 million views including 600,000 on X; 200 people attended mental health workshop at Oxford United
  • 1,416 Options signposting sessions delivered with average wait under 4 days; 1,067 hours of peer support offered; social media followers grew 88% year-on-year

Geography

Other

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022