About
Specialist helpline (14,097 unique clients); local advisers (13,508 unique clients); 448 local groups; 87 physical activity grants (£278,000); 10 NHS specialist nurse posts funded; 5 clinical fellowships; Virtual Biotech drug discovery programme (£4.36m); Landmark research programme with Imperial College and four pharma companies; £5m partnership with UK Dementia Research Institute; Tech Guide launched
Key Metrics
Key Outcomes
- Helpline satisfaction score 4.7/5; 79% of calls answered first time (up from 57%); online community users up 11% to 16,341
Geography
UK-Wide