Housing & Homelessness Health & Wellbeing
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Providence Row

Providence Row Impact Report 2024-25

Providence Row is a 165-year-old homelessness charity based near Liverpool Street, never turning away anyone who comes through its doors. In 2024-25, it supported 1,200 individuals in East London through 24,896 interventions spanning housing, healthcare, harm reduction, psychotherapy, employment training and nutrition. Its award-winning rooftop garden and outreach psychotherapy service are recognised nationally as models of best practice.

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About

Day centre and safe space; housing support and accommodation advice; outreach psychotherapy; harm reduction and addiction recovery; rapid opioid replacement therapy; horticulture training programme; CV writing and employment support; health and wellness fairs; No Night Out-style emergency accommodation; rooftop garden producing fresh food for the kitchen

Key Metrics

Key Metric 1 1,200 individuals experiencing homelessness supported across all services in East London and the City of London
Key Metric 2 24,896 individualised interventions delivered; 11,380 nutritious meals served
Key Metric 3 356 Naloxone overdose reversal kits distributed; 229 rough sleepers with severe mental health issues accessed outreach psychotherapy

Key Outcomes

  • 595 individuals with substance use issues advanced their recovery; 42 supported to reduce use through new rapid prescribing clinic
  • 667 individuals accessed washing facilities, phone charging, postal address and IT in a safe space; 143 instances of housing support delivered
  • 48 individuals completed vocational training achieving 51 accreditations; 9 secured employment; rooftop garden won National Certificate of Distinction and Gold Award at London in Bloom

Geography

London

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