📋About
RBL support helpline (0808 802 8080, 8am-8pm 7 days); casework and specialist support (financial, welfare, housing, employment, care); Battle Back Centre (adaptive sport, adventurous activities, wellbeing for wounded/injured/sick personnel); care homes (Galanos House and others); tribunal representation (War Pensions); Poppy Appeal; Poppy Supporter; remembrance events and campaigns; Poppyscotland; membership network (branches UK-wide)
Custom geography from upload: UK-wide and 66 countries
📊Key Metrics
Households helped through RBL casework and specialist support services across 66 countries; £11.8m in grants awarded to those in need; 180,000 members and 110,000 volunteers
Key Metric 1
£24.5m in War Pensions awards secured through tribunal representation; beneficiaries completed recovery courses at Battle Back Centre; 64 competitors selected for Team UK at Invictus Games Vancouver Whistler 2025
Key Metric 2
Care home residents supported to live independently; RBL support helpline operational 8am-8pm, 7 days a week, 0808 802 8080; new 10-year strategy launched to support changing needs of Armed Forces community
Key Metric 3
✅Key Outcomes
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Invictus Games Team UK: 64 competitors selected — Battle Back Centre involved with Invictus Games since 2016; Scottish Welfare Fund guidance amended to disregard Guaranteed Income Payments for veterans; Scottish Census consultation engagement to protect veteran status question
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10-year strategy launched responding to changing needs of Armed Forces community; policy work across England, Scotland, Wales, Northern Ireland; VALOUR Workshop in Northern Ireland; MP briefings on Northern Ireland Troubles Bill
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Founded 1921 by Field Marshal Earl Haig; UK's largest armed forces charity; 180,000 members; 110,000 volunteers; supporter Naomi Hall features in impact report cover; funded through Poppy Appeal and donations