Annual Report and Financial Statements 2025

Sense is the national disability charity for people who are deafblind or have complex disabilities, working so that no one is isolated, left out or unable to fulfil their potential. In 2024/25 the charity supported 32,000 people — progressing towards its target of 50,000 by 2026. Income grew by £6.9m to £101.9m, reflecting the scale of Sense's services across the UK and internationally through Sense International. A new CEO joined in February 2025 and a new three-year strategic plan is in development. Sense's Disability Pay Gap stands at a favourable -1.57%, meaning disabled colleagues are paid more on average. HRH The Princess Royal remains Patron. The charity operates across residential care, community support, holidays, arts and international programmes.

Report snapshot
32,000 disabled people with complex needs, including children, supported during the year — on track for 50,000 target by 2026 Key Metric 1
Income rose by £6.9m to £101.9m in 2024/25 (2024: £95.0m); expenditure increased by £6.7m to £104.2m Key Metric 2
76p in every £1 spent directly supporting disabled people with complex needs through charitable activities Key Metric 3
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📋About

Residential and supported living services; community support; Sense Holidays and short breaks; arts and cultural programmes; information and advice line; Sense International (Nepal, Peru, Romania, Kenya, Tanzania, Uganda); Sense charity shops; advocacy and campaigning; family support; deafblindness specialist services Custom geography from upload: UK-wide & International

📊Key Metrics

32,000 disabled people with complex needs, including children, supported during the year — on track for 50,000 target by 2026 Key Metric 1
Income rose by £6.9m to £101.9m in 2024/25 (2024: £95.0m); expenditure increased by £6.7m to £104.2m Key Metric 2
76p in every £1 spent directly supporting disabled people with complex needs through charitable activities Key Metric 3

Key Outcomes

  • New CEO James appointed February 2025, bringing senior charity sector leadership experience; three-year strategic plan under development setting new vision, purpose and goals
  • Four new Trustees recruited in 2024/25; Terms of Reference reviewed by Board and committees in early 2025; full governance review planned for 2026/27
  • Disability Pay Gap reported at a favourable -1.57% mean — Sense pays disabled colleagues more on average than non-disabled colleagues; people management workshops introduced for managers across the organisation

📍Geography

UK-Wide

2025

Annual Report 2024/25

£20.8m raised in 2024/25 (up from £17.4m in 2023/24)
Key Metric 1
£9.6m raised from 176 legacy gifts; £14m committed to new Total Body PET-CT scanner
Key Metric 2
49,000 active supporters; 3,857 running participants (doubled in 3 years); 83p in every £1 goes directly to patients
Key Metric 3
MyChristie-MyHealth ePROMs system reduces clinician time on routine reviews by up to 23% and enables earlier symptom detection
2026

Impact Report Year Ending April 2026

2,829 children, parents, siblings and grandparents supported; 506 families with a child in treatment
Key Metric 1
220 bereaved families supported; 424 individuals on 93 boat trips; 692 individuals in 165 cabin breaks
Key Metric 2
£71,935 unlocked in essential support; 1,320 social work hours; 188 creative therapy sessions and 271 counselling sessions delivered
Key Metric 3
Families show average 0.7 point improvement across five Mo's Outcomes after support begins; biggest gains in social participation and accessing emotional support