Impact Report 2024-25

SIFA Fireside is Birmingham's main homelessness support service for adults over 25, operating a day centre and wide range of specialist services. Their 2024-25 impact report covers rough sleeping response, NRPF support, peer mentoring and a major Accommodation Support Hub contract serving 1,564 people.

Report snapshot
1,564 individuals positively affected through Accommodation Support Hub services Key Metric 1
1,358 critical referrals made to specialist services during Year 4 of ASH contract Key Metric 2
Specialist mental health IAG work delivered through partnership with Birmingham MIND Key Metric 3
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📋About

Day centre support, outreach, rough sleeping response, exempt accommodation support, restricted eligibility support for NRPF clients, peer mentoring, recovery services

📊Key Metrics

1,564 individuals positively affected through Accommodation Support Hub services Key Metric 1
1,358 critical referrals made to specialist services during Year 4 of ASH contract Key Metric 2
Specialist mental health IAG work delivered through partnership with Birmingham MIND Key Metric 3

Key Outcomes

  • People rough sleeping or in emergency supported through Digbeth day centre
  • People with no recourse to public funds (NRPF) supported with passport retrieval, medical forms and translation
  • Peer mentors bridging gap between street community and service engagement

📍Geography

West Midlands

2024

Annual Report 2024

Emergency accommodation and shelter provided across UK services in multiple regions
Key Metric 1
Digital inclusion programme expanded throughout 2024
Key Metric 2
Budgets project rolled out to help young people with financial independence
Key Metric 3
Young people supported into stable accommodation across the UK
2025

Annual Report and Accounts 2024-25

Up to 1,927 people supported at any one time through RSI-funded services
Key Metric 1
Housing First census expanded from 41 to 88 local authorities across England
Key Metric 2
400+ deaths linked to synthetic opioids since June 2023 — frontline response established
Key Metric 3
People moved off the streets and into stable housing through extensions and new investment secured
2023

Impact Evaluation Report 2023

Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 1
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 2
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Key Metric 3
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'