Housing & Homelessness Health & Wellbeing
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SIFA Fireside

Impact Report 2024-25

SIFA Fireside is Birmingham's main homelessness support service for adults over 25, operating a day centre and wide range of specialist services. Their 2024-25 impact report covers rough sleeping response, NRPF support, peer mentoring and a major Accommodation Support Hub contract serving 1,564 people.

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About

Day centre support, outreach, rough sleeping response, exempt accommodation support, restricted eligibility support for NRPF clients, peer mentoring, recovery services

Key Metrics

Key Metric 1 1,564 individuals positively affected through Accommodation Support Hub services
Key Metric 2 1,358 critical referrals made to specialist services during Year 4 of ASH contract
Key Metric 3 Specialist mental health IAG work delivered through partnership with Birmingham MIND

Key Outcomes

  • People rough sleeping or in emergency supported through Digbeth day centre
  • People with no recourse to public funds (NRPF) supported with passport retrieval, medical forms and translation
  • Peer mentors bridging gap between street community and service engagement

Geography

West Midlands

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Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
Key Metric 2
3,216 counselling sessions delivered to 528 young people, a 101% increase on the previous year
Key Metric 3
A Social Return on Investment analysis found every £1 invested generates £6.80 of social impact
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
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Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
Key Metric 2
896 young people provided with a safe home, and 4,186 children provided with counselling services
Key Metric 3
870 children, young people and families received specialist information, advice and support
81% of residents said they were satisfied with the service provided
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£301,000 given in grants to homeless people in 2023-24
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£102,000 in resettlement grants enabling 592 homeless people to move into a home
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