Housing & Homelessness Health & Wellbeing 2025
Simon Community Northern Ireland

Simon Community Northern Ireland Annual Impact Report 2024-25

Simon Community is Northern Ireland's largest homelessness charity, operating since 1971 across 29 services spanning temporary accommodation, outreach, prevention and housing solutions. In 2024-25, the charity received 26,000 requests for help, supported 1,224 people through accommodation and community services, and provided 474 beds every night — all while facing a deepening crisis with 62,000 people legally homeless in Northern Ireland. Prince William visited The Foyer, Belfast, as part of The Royal Foundation's Homewards programme.

View Report
Report snapshot
26,000 requests for help received in 2024-25, including almost 16,000 calls to the freephone helpline Key Metric 1
1,224 people supported across accommodation and community-based prevention services; 474 beds provided in temporary accommodation every day of the year Key Metric 2
62,000 people in Northern Ireland legally classified as homeless — 1 in every 31 people, including 5,378 children in temporary accommodation Key Metric 3
8 Views

📋About

Freephone Homeless Support Line; temporary accommodation across 21 sites; family accommodation service (Conway Court, Belfast); Housing for Youth Programme; deposit service; floating support; drug and alcohol services; emergency financial interventions; Creating Homes portfolio (32 properties); Laurel Lodge move-on service (24 self-contained flats); outreach; policy advocacy and research

📊Key Metrics

26,000 requests for help received in 2024-25, including almost 16,000 calls to the freephone helpline Key Metric 1
1,224 people supported across accommodation and community-based prevention services; 474 beds provided in temporary accommodation every day of the year Key Metric 2
62,000 people in Northern Ireland legally classified as homeless — 1 in every 31 people, including 5,378 children in temporary accommodation Key Metric 3

✅Key Outcomes

  • 271 people moved from temporary housing into safer, more stable homes; 179 deposits provided, ending or preventing homelessness for 179 households
  • 601 people prevented from losing their homes through early support; 92 people including 53 children supported through family accommodation service
  • 333 people supported through drug and alcohol services; 11 homes purchased and 10 new tenancies started through the Creating Homes portfolio; recognised as a top 100 UK large company for wellbeing by Great Place to Work

📍Geography

Northern Ireland

Related reports

All Housing & Homelessness reports →
2024
Depaul UK

Annual Report 2024

Emergency accommodation and shelter provided across UK services in multiple regions
Key Metric 1
Digital inclusion programme expanded throughout 2024
Key Metric 2
Budgets project rolled out to help young people with financial independence
Key Metric 3
Young people supported into stable accommodation across the UK
Housing & Homelessness Mental Health
View
2025
Single Homeless Project (SHP)

Annual Report and Accounts 2024-25

Up to 1,927 people supported at any one time through RSI-funded services
Key Metric 1
Housing First census expanded from 41 to 88 local authorities across England
Key Metric 2
400+ deaths linked to synthetic opioids since June 2023 — frontline response established
Key Metric 3
People moved off the streets and into stable housing through extensions and new investment secured
Housing & Homelessness Mental Health
View
2023
999 Club

Impact Evaluation Report 2023

Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 1
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 2
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Key Metric 3
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'
Housing & Homelessness Poverty
View