Impact Report 2024-25

Solent Mind delivers mental health services across Hampshire and Southampton. In 2024-25, 88 wellbeing advisors were embedded in every GP surgery across Hampshire; 443 people received crisis support through Safe Haven; 25,367 were referred to Talking Therapies; 1,058 people were helped into or retained employment; and 112 volunteers gave 6,287 hours. Total income was £11.6m.

Report snapshot
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📋About

7 wellbeing centres; NHS Talking Therapies Hampshire; Safe Haven crisis service; primary care embedded workers; peer support; employment support; dementia support (Remind); naval and marine family support (Anchoring Minds); workplace wellbeing training; community mental health; transition support for 16-25s Custom geography from upload: Hampshire / Southampton

📊Key Metrics

25,367 people referred to NHS Talking Therapies; 88 wellbeing advisors embedded across all Hampshire GP surgeries Key Metric 1
443 people supported through Safe Haven crisis service; 1,058 people helped to gain or retain employment Key Metric 2
112 volunteers gave 6,287 hours; 80% of staff have lived experience of mental health issues; £150,000 saved in IT costs Key Metric 3

Key Outcomes

  • 1,289 people supported through Hampshire wellbeing centres; 1,379 in Portsmouth accessed peer support and employment services; 434 in Southampton supported through Primary Care Networks
  • 243 dementia patients supported through Remind in Portsmouth; 659 education professionals trained in self-harm awareness; 53% of crisis team completed suicide prevention training
  • Visitor numbers at Mayfield Garden Centre increased by a third following relaunch; 16-25 Mental Health Collective formed in Southampton with No Limits, Youth Options and Re:Minds; total income £11.6m

📍Geography

Other

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one