Annual Report and Accounts 2023-2024

St Barnabas Hospices (Sussex) operates St Barnabas House (adult hospice, Worthing), Chestnut Tree House (children's hospice, Arundel) and, from February 2024, Martlets Hospice (Hove) following a merger. In 2023-24, 1,544 adult patients were supported with 18,503 hours of Hospice at Home care; 293 children and young people were cared for at Chestnut Tree House with 1,812 occupied bed nights; and 348 external delegates attended education courses. Total income was £33m (£20.6m like-for-like); statutory funding covered 21% of hospice running costs.

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📋About

Adult inpatient unit; community palliative care team; Hospice at Home; day hospice; outpatients; Living Well programme (8-week wellbeing); Care 2 Care (expertise-sharing with partners); bereavement and counselling; physiotherapy; occupational therapy; complementary therapy; children's inpatient care; children's outreach; family support; siblings programme; education and training (348 external delegates); lottery; retail shops; Wind in the Willows wing (refurbished) Custom geography from upload: West Sussex / East Sussex (Worthing, Arundel, Hove)

📊Key Metrics

1,544 adult patients supported at St Barnabas House; 18,503 hours of Hospice at Home care delivered over 9,602 visits; 4,228 community palliative care appointments for 1,132 patients Key Metric 1
293 children and young people supported at Chestnut Tree House; 149 children stayed with 1,812 occupied bed nights; 1,462 counselling and therapy sessions for children, parents and siblings Key Metric 2
Total income £33m (£20.6m like-for-like); statutory NHS funding represents 21% of hospice running costs; lottery generated £1,872,558 with 83% spent directly on hospice work Key Metric 3

Key Outcomes

  • 411 compliments received vs 4 formal complaints; no serious incidents or never events; no MRSA, CDI or acquired Covid transmission recorded; Chestnut Tree House nurse won Best Nurse at WellChild Awards 2023
  • Snowman Ball raised £150,000; Barratt Homes Charity of the Year partnership raised nearly £140,000 — a record; Wind in the Willows wing at Chestnut Tree House refurbished and completed March 2024; new Play Park and Sensory Garden opened August 2023
  • Martlets Hospice merged into group from 1 February 2024 — merger reflected as £12.4m one-off donation; operating deficit of £3.9m (St Barnabas) and £1.3m (Martlets for Feb-March); reported net surplus £8.5m after merger accounting; all LED lighting upgrade completed across portfolio

📍Geography

Other

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one