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St Basils Annual Report and Financial Statements 2023-24

St Basils is the largest regional youth homelessness organisation in England, working with young people aged 16-25 across Birmingham and the West Midlands. In 2023-24, 3,718 young people sought assistance across 49 sites and 613 units of accommodation. Operating as a Psychologically Informed Environment since 2011, St Basils delivers holistic support spanning emergency accommodation, Youth Hubs, the award-winning Live and Work scheme, family mediation and national Youth Voice programmes.

Report snapshot
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About

Emergency accommodation and Nightstop; longer-stay supported accommodation (up to 2 years); Birmingham Youth Hub; Solihull and Coventry Youth Hubs; floating support; supported lodgings; Live and Work scheme (affordable accommodation for young apprentices and workers); family mediation; move-on accommodation; Youth Voice programme; PIE training and consultancy; employability programmes

Key Metrics

Key Metric 1 3,718 young people aged 16-25 sought assistance from St Basils in 2023-24
Key Metric 2 613 units of accommodation across 49 sites in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and North Worcestershire
Key Metric 3 2,491 young people referred to the Birmingham Youth Hub — the single point of referral for commissioned providers across the city

Key Outcomes

  • 84% of young people in Birmingham who moved on did so in a planned, positive way; 96% in North Worcestershire and Solihull; 91% in Warwickshire; 90% in Coventry
  • 39 young people in the Live and Work scheme — all working and none claiming welfare benefits; 54 new self-contained apartments completed at Youth Village in Sandwell for young workers
  • 1,614 young people received direct support; 1,034 lived in St Basils accommodation; 152 young people supported through Family Mediation in Sandwell with 71 remaining in the family home

Geography

West Midlands

Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
Key Metric 2
3,216 counselling sessions delivered to 528 young people, a 101% increase on the previous year
Key Metric 3
A Social Return on Investment analysis found every £1 invested generates £6.80 of social impact
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
Impact Snapshot
Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
Key Metric 2
896 young people provided with a safe home, and 4,186 children provided with counselling services
Key Metric 3
870 children, young people and families received specialist information, advice and support
81% of residents said they were satisfied with the service provided
Impact Snapshot
Key Metric 1
£301,000 given in grants to homeless people in 2023-24
Key Metric 2
Nearly 3,000 people helped across England over the year
Key Metric 3
£102,000 in resettlement grants enabling 592 homeless people to move into a home
512 homeless people received six months of free mobile data through digital inclusion grants