1,517 people cared for across 3,989 episodes of care; 180 patients on Inpatient Unit; 534 volunteers supporting across all services
Key Metric 1
6,525 Hospice at Home visits to patients and families; 1,167 referrals via First Contact Service; 601 GriefLine calls to free telephone bereavement support
Key Metric 2
£7.2 million cost of specialist care services; 88p of every £1 spent goes directly to patient and family care; £2.3 million raised through donations and events
Key Metric 3
88p in every £1 spent on direct patient and family care; 52 inpatient patients able to return home or to a nursing home after symptoms brought under control — demonstrating hospice as a step-up not just end-of-life setting