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St Mungo's Annual Impact Report 2024-25

St Mungo's is one of England's leading homelessness charities, supporting over 26,000 people experiencing or at risk of homelessness in 2024-25. Operating 138 frontline services across London and the South of England, the charity provides street outreach, emergency accommodation, specialist complex needs support, construction skills training and policy advocacy — with 80% of people helped off the streets not returning to rough sleeping.

Report snapshot
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About

Street outreach across 14 services; emergency accommodation; hostel and supported housing; complex needs specialist support; construction skills training; mental health and substance use recovery; policy influencing and campaigning; severe weather emergency response

Key Metrics

Key Metric 1 26,015 people experiencing or at risk of homelessness supported in 2024-25
Key Metric 2 2,183 people provided with safe accommodation every night across 138 frontline services
Key Metric 3 80% of people helped off the streets did not return to rough sleeping

Key Outcomes

  • 10,242 people supported by outreach services; 427 housed in emergency accommodation during severe weather
  • 629 clients with complex needs supported; 98 clients completing construction skills training, 15 securing employment
  • Operating deficit reduced from £3m to £0.5m while maintaining high-quality frontline services for over 26,000 clients

Geography

London

Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
Key Metric 2
3,216 counselling sessions delivered to 528 young people, a 101% increase on the previous year
Key Metric 3
A Social Return on Investment analysis found every £1 invested generates £6.80 of social impact
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
Impact Snapshot
Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
Key Metric 2
896 young people provided with a safe home, and 4,186 children provided with counselling services
Key Metric 3
870 children, young people and families received specialist information, advice and support
81% of residents said they were satisfied with the service provided
Impact Snapshot
Key Metric 1
£301,000 given in grants to homeless people in 2023-24
Key Metric 2
Nearly 3,000 people helped across England over the year
Key Metric 3
£102,000 in resettlement grants enabling 592 homeless people to move into a home
512 homeless people received six months of free mobile data through digital inclusion grants