St Mungo's Annual Impact Report 2024-25

St Mungo's is one of England's leading homelessness charities, supporting over 26,000 people experiencing or at risk of homelessness in 2024-25. Operating 138 frontline services across London and the South of England, the charity provides street outreach, emergency accommodation, specialist complex needs support, construction skills training and policy advocacy — with 80% of people helped off the streets not returning to rough sleeping.

Report snapshot
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📋About

Street outreach across 14 services; emergency accommodation; hostel and supported housing; complex needs specialist support; construction skills training; mental health and substance use recovery; policy influencing and campaigning; severe weather emergency response

📊Key Metrics

26,015 people experiencing or at risk of homelessness supported in 2024-25 Key Metric 1
2,183 people provided with safe accommodation every night across 138 frontline services Key Metric 2
80% of people helped off the streets did not return to rough sleeping Key Metric 3

Key Outcomes

  • 10,242 people supported by outreach services; 427 housed in emergency accommodation during severe weather
  • 629 clients with complex needs supported; 98 clients completing construction skills training, 15 securing employment
  • Operating deficit reduced from £3m to £0.5m while maintaining high-quality frontline services for over 26,000 clients

📍Geography

London

2025

A Year in Review: Impact Report 2024–2025

23,371 visits to the centre from April 2024 to March 2025
Key Metric 1
45 people helped to secure their own permanent home
Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications
Key Metric 3
150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
2025

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
2024

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application