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TASC, The Ambulance Staff Charity

Impact Report 2022/23

TASC, The Ambulance Staff Charity provides independent, confidential wellbeing support to the UK's ambulance family — including paramedics, control room staff, managers, retirees and student paramedics. Their 2022/23 impact report covers 882 people helped (double pre-Covid), 7,700 contacts, 2,800 mental health sessions, a newly launched Crisis Phoneline and a stark funding warning — external mental health grant income fell 87% while demand grew 30%.

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About

Ambulance Staff Crisis Phoneline (531 calls in year of launch); counselling and 11 types of specialist mental health support; trauma therapy; bereavement support (160 hours); residential physical rehabilitation; financial guidance and income maximisation (512 sessions, £24,000 in grants); self-care interventions; suicidal thoughts programme (254 sessions); National Ambulance Memorial Service Custom geography from upload: UK

Key Metrics

Key Metric 1 882 people helped in 2022/23 — double pre-Covid figures; 7,700 contacts from people seeking support
Key Metric 2 2,800 mental health sessions delivered; 512 financial guidance sessions; 3,786 self-care interventions accessed
Key Metric 3 Demand growing 30% every year; mental health grant income fallen 87% in one year despite rising need

Key Outcomes

  • 85% of people who used mental health services saw improvement in their wellbeing; 63% reduction in trauma symptoms; 44% reduction in anxiety and depression
  • People accessing financial services were £510 a month better off on average; 98% of service users would recommend TASC
  • 152% increase in the number of people contacting TASC compared to the previous year — driven by post-pandemic surge in ambulance staff mental health need and burnout

Geography

UK-Wide

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