Impact Report 2024-25

Teesside Mind delivers 16 mental health services across Teesside, supporting 32,120 people in 2024-25 — a record high. Social prescribing served 3,372 people with 91% patient satisfaction and 78% improvement in wellbeing. 1,721 employees received workplace mental health training; 5,000+ young people were supported; and 7,963 children engaged through festive Mental Elf fun runs. Over £150,000 was raised by supporters.

Report snapshot
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📋About

Talking therapy; recovery support and coaching; social prescribing; workplace wellbeing; Schools in Mind; community wellbeing; appropriate adult service; carers support; dementia advisory; Recovery College; virtual reality mindfulness therapy; advocacy; Be Heard youth drop-ins; community mental health transformation Custom geography from upload: Teesside

📊Key Metrics

32,120 people supported across 16 services in 2024-25 — highest ever; 172 staff across 7 offices Key Metric 1
3,372 people referred to social prescribing; 91% patient satisfaction; 41% reduction in GP appointments following referral Key Metric 2
1,721 employees received workplace mental health training across 74 workshops; 5,000+ young people supported Key Metric 3

Key Outcomes

  • 78% of social prescribing clients reported improved wellbeing across 20,204 appointments; 86% of Schools in Mind students achieved meaningful change towards their individual goal
  • 7,963 children engaged at Mental Elf festive fun runs; 3,618 children reached through school wellbeing assemblies; 2,120 people received mental health and wellbeing training
  • 400+ people with complex needs supported through Community Mental Health Collective; 25% of community service users from racialised communities; 1,154 people aged 65+ supported; £150,000+ raised by supporters

📍Geography

North East

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one