Annual Report 2024/25 (Impact and Annual Report Year End 2025)

Thames Valley Air Ambulance responded to 3,127 call-outs in 2024/25, treating 2,056 critically ill and injured patients across Berkshire, Buckinghamshire and Oxfordshire. The charity reached its 10,000th patient since 2018, expanded its fleet to nine Critical Care Response Vehicles, opened a new Pre-Hospital Education Centre, and launched CPR awareness and bereavement support partnerships. Total income was £9.8m against expenditure of £13.6m.

Report snapshot
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📋About

Helicopter emergency medical service (RAF Benson); Critical Care Response Vehicles (9 vehicles, up to 4 operational); Aftercare service; Child Bereavement UK partnership; free legal support partnership with Stewarts; CPR Champions community awareness programme; Pre-Hospital Education Centre; virtual reality clinical training Custom geography from upload: South East England

📊Key Metrics

3,127 call-outs with 2,056 patients treated across Berkshire, Buckinghamshire and Oxfordshire Key Metric 1
1,181 cardiac arrests attended, representing the most frequent type of incident Key Metric 2
1,076 new patients and families supported through Aftercare service Key Metric 3

Key Outcomes

  • Critical Care Response Vehicles covered over 133,000 miles delivering specialist care to communities
  • CPR Champions programme delivered 46 sessions to 600+ attendees, doubling average confidence scores from 4/10 to nearly 9/10
  • Milestone of 10,000th patient treated since becoming an independent healthcare provider in 2018

📍Geography

Other

2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
2024 Enhanced

Annual Report and Accounts 2024

349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 1
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 2
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Key Metric 3
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022
2024 Enhanced

Impact Report 2024

Work with over 650 schools reaching over 350,000 children and young people
Key Metric 1
78% of children aged 5-11 and 91% of children aged 11-18 showed improved mental health after one-to-one counselling
Key Metric 2
40,000+ pupils accessed Place2Talk self-referral service — the highest since 2020
Key Metric 3
9,355 participants completed the Mental Health Champions Foundation programme; nearly 90,000 people have taken part since launch