2025 Free

A Year in Review: Impact Report 2024–2025

The Booth Centre is a Manchester-based registered charity providing open-access support to people affected by homelessness and poverty. In 2024–25, the centre recorded 23,371 visits from 1,728 individuals across 93 nationalities, served 26,155 free meals, supported 45 people into permanent housing, helped 40 into employment and assisted 150 people to maintain existing accommodation. It operates in partnership with its community, with volunteers contributing over 10,200 hours.

Report snapshot
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About

Open-access community hub in Manchester offering a free community café, inclusive activities programme (arts, sports, drama, gardening, ESOL, music), employment and financial inclusion support, specialist visiting agencies (health, mental health, immigration, legal), and homelessness prevention and resettlement services for people from over 93 countries

Key Metrics

Key Metric 1 23,371 visits to the centre from April 2024 to March 2025
Key Metric 2 45 people helped to secure their own permanent home
Key Metric 3 40 people supported into employment; 44 gained nationally recognised qualifications

Key Outcomes

  • 150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
  • 484 people accessed specialist support from visiting agencies including physical health, mental health, immigration and welfare specialists
  • 10,200 volunteer hours contributed, saving the charity £116,668; 34 people from the centre participated in the inclusive volunteering programme

Geography

North West

Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
Key Metric 2
3,216 counselling sessions delivered to 528 young people, a 101% increase on the previous year
Key Metric 3
A Social Return on Investment analysis found every £1 invested generates £6.80 of social impact
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
Impact Snapshot
Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
Key Metric 2
896 young people provided with a safe home, and 4,186 children provided with counselling services
Key Metric 3
870 children, young people and families received specialist information, advice and support
81% of residents said they were satisfied with the service provided
Impact Snapshot
Key Metric 1
£301,000 given in grants to homeless people in 2023-24
Key Metric 2
Nearly 3,000 people helped across England over the year
Key Metric 3
£102,000 in resettlement grants enabling 592 homeless people to move into a home
512 homeless people received six months of free mobile data through digital inclusion grants