A Year in Review: Impact Report 2024–2025

The Booth Centre is a Manchester-based registered charity providing open-access support to people affected by homelessness and poverty. In 2024–25, the centre recorded 23,371 visits from 1,728 individuals across 93 nationalities, served 26,155 free meals, supported 45 people into permanent housing, helped 40 into employment and assisted 150 people to maintain existing accommodation. It operates in partnership with its community, with volunteers contributing over 10,200 hours.

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📋About

Open-access community hub in Manchester offering a free community café, inclusive activities programme (arts, sports, drama, gardening, ESOL, music), employment and financial inclusion support, specialist visiting agencies (health, mental health, immigration, legal), and homelessness prevention and resettlement services for people from over 93 countries

📊Key Metrics

23,371 visits to the centre from April 2024 to March 2025 Key Metric 1
45 people helped to secure their own permanent home Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications Key Metric 3

Key Outcomes

  • 150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
  • 484 people accessed specialist support from visiting agencies including physical health, mental health, immigration and welfare specialists
  • 10,200 volunteer hours contributed, saving the charity £116,668; 34 people from the centre participated in the inclusive volunteering programme

📍Geography

North West

2025

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
2024

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application
2025

Impact Report 2024-25

226 residents supported on their journey away from homelessness in 2024/25
Key Metric 1
77 residents moved on into new homes; 100% maintained their new tenancies for at least 9 months
Key Metric 2
57 residents secured or sustained employment; 80 new residents found a safe space at Your Place
Key Metric 3
100% of residents supported to access external health services; 61% improved at least 3 areas on their Home Star