The Connection at St Martin-in-the-Fields Annual Report 2024-25

The Connection at St Martin-in-the-Fields supports people sleeping rough in Westminster — the most concentrated area of rough sleeping in the UK. In 2024-25, the charity supported 1,417 people, made 1,034 street contacts, provided nearly 15,000 meals and helped 162 people into new accommodation. Operating from its Adelaide Street centre beside Trafalgar Square, The Connection combines practical crisis support with trauma-informed casework, health inreach and an ambitious new Solo Homes accommodation programme.

Report snapshot
1,417 people supported on their journey away from homelessness in 2024-25; 1,353 welcomed into the centre to use essential services Key Metric 1
1,034 street contacts made with 296 people during outreach shifts; 162 people moved into new accommodation — up from 122 the previous year Key Metric 2
2,612 people slept rough for at least one night in Westminster in 2024-25 — a 24% increase on the previous year Key Metric 3
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📋About

Street Engagement Team (daytime outreach); Adelaide Street day centre (showers, laundry, hot meals, computers, telephones); Enhanced Support Service (intensive one-to-one casework); Recovery Programme (groups and activities); Outreach Prescribing Clinic (flexible drug and alcohol treatment); Solo Homes accommodation programme; health inreach (nurses, dentistry, podiatry); migration status support; reconnection and onward referral

📊Key Metrics

1,417 people supported on their journey away from homelessness in 2024-25; 1,353 welcomed into the centre to use essential services Key Metric 1
1,034 street contacts made with 296 people during outreach shifts; 162 people moved into new accommodation — up from 122 the previous year Key Metric 2
2,612 people slept rough for at least one night in Westminster in 2024-25 — a 24% increase on the previous year Key Metric 3

Key Outcomes

  • 162 people moved into new accommodation; 230 people took part in group activities through the Recovery Programme; 22 people supported into work opportunities
  • 14,913 meals provided; 7,213 showers; 2,766 laundry sessions; 124 people helped with migration status — up from 108 the previous year
  • 58 people supported through the Outreach Prescribing Clinic for drug and alcohol treatment; first Solo Homes client moved into long-term tenancy in March 2025; target set to house 300 people in their own tenancies by 2028

📍Geography

London

2024

Annual Report 2024

Emergency accommodation and shelter provided across UK services in multiple regions
Key Metric 1
Digital inclusion programme expanded throughout 2024
Key Metric 2
Budgets project rolled out to help young people with financial independence
Key Metric 3
Young people supported into stable accommodation across the UK
2025

Annual Report and Accounts 2024-25

Up to 1,927 people supported at any one time through RSI-funded services
Key Metric 1
Housing First census expanded from 41 to 88 local authorities across England
Key Metric 2
400+ deaths linked to synthetic opioids since June 2023 — frontline response established
Key Metric 3
People moved off the streets and into stable housing through extensions and new investment secured
2023

Impact Evaluation Report 2023

Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 1
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 2
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Key Metric 3
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'