Impact Report 2024

The Finchley Charities has provided charitable housing for older people in Barnet for over 500 years, operating 174 homes across three sheltered accommodation sites in East Finchley and Finchley Central. In 2023/24 the charity achieved 100% occupancy, carried out 851 repairs with 96.81% resident satisfaction, and deepened its community partnerships through allotment growing, food bank donations, social prescribing and support for asylum seekers and Ukrainian refugees aged over 55.

Report snapshot
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📋About

Sheltered accommodation for low-income residents aged over 55; resident-led community events and activities; community allotment supplying the local food bank; social prescribing partnerships with Age UK Barnet; support for asylum seekers and Ukrainian refugees; quarterly resident roadshow events

📊Key Metrics

174 homes across three sites at 100% occupancy as of March 2024, housing residents aged over 55 in Barnet Key Metric 1
851 repairs carried out in 2023/24, with 96.81% of residents very satisfied or satisfied with repair work Key Metric 2
85% of residents satisfied with services overall; 92% highly satisfied with the safety of their home Key Metric 3

Key Outcomes

  • Community Plot allotment established in partnership with local volunteers, businesses and asylum seekers, supplying Finchley Food Bank with homegrown produce
  • 100% of new applicants satisfied with the application process, assessment and communication — across all six measures tracked
  • Joint anti-racism statement co-signed with Barnet Faith and Community Leaders in 2024, reflecting the charity's commitment to diversity, equity and inclusion

📍Geography

London

2023

Report and Accounts Year Ended 31st March 2023

Around 40 almshouse residents (Brothers) housed on a seven-acre historic estate in Clerkenwell, London, with CQC-registered care home rated 'Good'
Key Metric 1
Free public museum and chapel open to all, with school learning programme and guided tours at reduced rates for local residents
Key Metric 2
Weekly 'Warm Space' initiative established by residents, welcoming the local community with free refreshments and inclusive access to the Charterhouse's historic spaces
Key Metric 3
New strategy 'Creating a Community of Excellence for the Care of Older People' launched in 2022, integrating care, place and sustainability across all operations
2025

Falcon Support Services Impact Report 2024–2025

239 individuals accommodated in specialist supported housing across 113 units; 8,002 visits to community drop-in services; 512 individuals supported in Charnwood and Hinckley
Key Metric 1
76% success rate out of homelessness; £7 social value generated for every £1 spent; estimated total social value £11 million, Net Present Value £22.6 million
Key Metric 2
595 individuals supported one-to-one through Recovery Team; 91% successfully reduced addiction; 89% improved mental health; 226 individuals supported through Steps to Success employability and skills programme
Key Metric 3
93% of housing residents improved their finances; 89% improved health and wellbeing; 84% felt a sense of belonging; 92% reported improved community integration through drop-in