Impact Report 2025

West Sussex Mind supports adults, children and families across West Sussex. In 2024-25, 7,766 people were supported — a 22.8% increase — with 32,759 individual and group interventions. 9,429 people received training (up 54%), 524 people received crisis support through Staying Well, and 1,428 under-25s were supported. The charity raised £695,000 and spent £3.7m on services.

Report snapshot
4 Views

📋About

Staying Well crisis service; adult and young people's mental health support; children's social prescribing in GP surgeries (8-17); parenting support; peer support groups; outreach to Polish, refugee and LGBTQIA+ communities; workplace wellbeing training; Mental Health First Aid; families support Custom geography from upload: West Sussex

📊Key Metrics

7,766 people supported in 2024-25 — a 22.8% increase on prior year; 32,759 individual and group interventions delivered Key Metric 1
9,429 people trained in mental health awareness and suicide prevention — up 54% from 6,111 in 2023-24 Key Metric 2
524 people supported through Staying Well crisis service; 1,489 adults supported in GP surgeries; 5,207 reached through Pan-Sussex Self-Harm Learning Network Key Metric 3

Key Outcomes

  • 1,428 under-25s supported across services; 512 children supported in GP surgeries with 2,413 one-to-one sessions; 261 parents and carers supported
  • 598 Polish people supported through outreach; 156 Ukrainian, Afghan and Syrian refugees supported; men accessing Families in Mind increased from 4% to 9% following Dad La Soul partnership
  • Awarded Mind Quality Mark with commendation; 9,547 calls answered by Help Point; total expenditure £3.7m (up 12.5%); new 2025-30 strategy co-produced with service users, staff and partners

📍Geography

Other

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one