Health & Wellbeing Community & Social Justice 2025
Willen Hospice

Impact Report 2024/25: We Care Because You Do

Willen Hospice is Milton Keynes' only independent hospice, providing free specialist palliative care entirely funded by community generosity — with just 12.7% of costs met by the NHS. Their 2024/25 impact report covers their 'Care at home? Who cares?' campaign (10,000 signatures, MP support), the Willen at Home service saving the NHS £3m+ annually, 88% of patients cared for at home, and a new three-year strategy to secure financial sustainability in one of England's fastest-growing cities.

View Report
Report snapshot
39 Views

📋About

Willen at Home (only specialist community palliative care in Milton Keynes; 365 days a year, often visiting within an hour); Inpatient Unit; Therapeutic and Wellbeing service; Lymphoedema service; Education programme; carer support groups; bereavement support; charity shops and retail; fundraising events; volunteer programme Custom geography from upload: Milton Keynes

📊Key Metrics

88% of patients cared for in their own home; Willen at Home estimated to save the NHS at least £3 million annually by preventing avoidable hospital admissions Key Metric 1
Only 12.7% of running costs met by NHS funding — less than half the national hospice average; Willen at Home receives no recurrent NHS funding despite community palliative care being funded in neighbouring counties Key Metric 2
Local businesses donated £350,000+ in unrestricted funding and provided 9,700 hours of volunteer time; nearly 10,000 people signed 'Care at home? Who cares?' campaign for fair NHS funding Key Metric 3

✅Key Outcomes

  • 60% of patients receiving same-day Willen at Home care would likely be hospitalised without the service — costing the NHS £3m+ annually; 88% of all patients cared for in their own home, reflecting strong community-first care model
  • Three all-party Milton Keynes MPs publicly backing Willen Hospice funding campaign — applying political pressure on the BLMK ICB to deliver a fairer, recurrent NHS funding settlement
  • New three-year strategy 'Ready for Tomorrow Today' launched — focused on financial sustainability, high-quality care for underrepresented groups, and workforce development; Board strengthened with expertise in AI, digital transformation, finance and people services

📍Geography

Other

Related reports

All Health & Wellbeing reports →
2026 Enhanced
DEBRA UK

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Health & Wellbeing Disability
View
2025 Enhanced
The Royal British Legion

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
Health & Wellbeing Dementia
View
2025 Enhanced
Blind Veterans UK

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Health & Wellbeing Wellbeing
View