Wirral Mind Annual Report and Financial Statement 2024/2025

Wirral Mind is a Birkenhead-based community mental health charity serving Wirral, Cheshire and Merseyside. In 2024/25 its Fountain Project welcomed 19,355 people, its Motiv8! free fitness programme saw over 6,000 participants, 147 mums completed the award-winning Mums Matter perinatal programme, and 2,707 counselling sessions were delivered. The Floating Support service helped 98 service users reduce reliance on A&E and crisis services, and the Third Sector Connector achieved 100% success in supporting clients to make positive change. Total income grew to £1.82 million. The year also saw the launch of The Recoverist Podcast tackling addiction stigma, and a 'Good' PAMMS inspection rating for Supported Living.

Report snapshot
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📋About

Fountain Project open access mental health drop-in (support groups, choir, Hearing Voices Group, Reading Group, Motiv8! fitness programme with 14 weekly activities including BoxFit, ChairFit, Pilates, archery); Mums Matter evidence-based perinatal mental health programme with creche; BACP-accredited counselling service (up to 70 sessions/week); Befriending service; Floating Support (community crisis prevention); Third Sector Connector (co-delivered with Age UK Wirral and WIRED); Carrog holiday cottage; Community Training Programme; External Workplace Wellbeing training; Lived Experience Networks for suicide/self-harm prevention and substance misuse; The Recoverist Podcast; Supported Living Custom geography from upload: Wirral, Cheshire and Merseyside, UK

📊Key Metrics

19,355 people visited the Fountain Project drop-in; 11,619 attended support groups; 6,582 attended Motiv8! fitness sessions; 2,707 counselling sessions delivered Key Metric 1
147 mums completed Mums Matter (237 children benefiting); 516 supported by Third Sector Connector; 1,057 befriending hours provided; 141 people completed Mental Health First Aid training Key Metric 2
£1,822,208 total income (2024: £1,606,570); 55 volunteers across all services; 98 service users became less reliant on A&E, Crisis Line and mental health beds through Floating Support; 'Good' rating in PAMMS inspection Key Metric 3

Key Outcomes

  • Mums Matter participants consistently report GAD7/PHQ9 improvements of 7–13 points — significantly above the 2–3 typically seen in NHS perinatal services; 100% of Third Sector Connector clients successfully supported to make positive change
  • Motiv8! secured 3 years of Public Health Wirral funding; received DHSC Suicide Prevention Grant Fund of £111,000 for Mums Matter; Enhanced Status achieved through National Mind's Quality Assurance Framework for Training
  • 80 Floating Support service users reported improved health and wellbeing; 30 individuals prevented from becoming homeless; 72 individuals developed new or existing life skills; member lost 40kg in 18 months reversing health problems

📍Geography

North West

2024 Enhanced

Muscular Dystrophy UK Impact Report 2023/24

2,752 people contacted helpline; 470 people received cost-of-living grants; 43 active research projects; 11 new grants worth £1.3 million awarded; £9.5 million total income — 16% increase on previous year
Key Metric 1
152 people supported through advocacy service; 24 Neuromuscular Centres of Excellence or Pursuing Excellence Awards; 10 NHS treatment appraisal processes participated in; 507 enrolments on e-learning modules; 465 attendees across six health professional upskilling webinars
Key Metric 2
80% of neuromuscular care advisor and clinical nurse specialist workforce attended Care Advisor Conference; 324 Changing Places toilets registered; for every £1 spent on fundraising, £3.70 raised; 68p in every £1 spent on charitable activities
Key Metric 3
SMA added to NHS newborn screening 'in-service evaluation' following MDUK co-secretariat work with UK SMA Newborn Screening Alliance; two treatment appraisals resulted in NHS approval; RHS Chelsea Flower Show garden secured to raise awareness with new audiences
2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content