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2024

Annual Report and Financial Statements 2023/24

18,862 people's lives touched by Solace services; 14,435 adults and children supported in frontline services
Key Metric 1
£14.4 million income to run services; 266 staff; 7,197 volunteer hours
Key Metric 2
809 women and children provided safe accommodation across 24 refuges and 64 move-on spaces
Key Metric 3
92% of service users rated Solace services as good, very good or excellent; 89% found it easy or very easy to make initial contact
2024

Annual Report 2023/24

5,472 callers supported through national helpline in 2023/24
Key Metric 1
706 Black, minoritised and migrant women received direct casework support with gender-based violence; 100 women received counselling
Key Metric 2
182 women and children engaged through support group activities including arts, horticulture, dance and ESOL classes
Key Metric 3
Support for Migrant Victims (SMV) pilot fund extended until March 2025 following SBS campaigning; SBS-commissioned independent evaluation highlighted the pilot's fundamental importance
2025

Impact Report 2024–25

1,100 service users referred to the Drive Project in 2024/25; over 7,000 total since launch
Key Metric 1
New 2025–2028 strategy launched, co-created with survivors and professionals
Key Metric 2
Victims and Prisoners Act became law; SafeLives secured renewed Home Office investment to expand Drive Project across England and Wales
Key Metric 3
Independent evaluations of Drive Project show significant reductions in abusive behaviours, reduced risk to victim-survivors, and reduced repeat perpetrator cases at MARAC
2025

Annual Report and Financial Statements 2024/25

1,702 women and girls worked with directly in 2024/25 (up from 1,554 the previous year)
Key Metric 1
979 group sessions, 1,744 one-to-one sessions and 164 crèche sessions delivered
Key Metric 2
311 children directly supported; a further 1,226 children impacted indirectly
Key Metric 3
100% of staff reported feeling confident in the leadership and direction of the organisation, valued in their contributions, and would recommend WHM as a good place to work
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2025

Myeloma UK Impact Report 2025: For today and for tomorrow

Multiple NHS drug approvals secured in 2025 including world-first BVD approval, benefitting thousands of myeloma patients
Key Metric 1
UK's leading myeloma charity working to prevent, treat and help people live well with myeloma through research, advocacy and patient support
Key Metric 2
Funding pioneering research, securing NHS treatment access, supporting patients and carers, and raising awareness of myeloma symptoms and precursor conditions
Key Metric 3
IsaVRD quadruplet treatment approved in England, Wales and Scotland — 63% of patients still in remission after five years in trials
2026

Social Impact Report 2025-26

1,200+ colleagues delivering NHS community health services across Nottingham
Key Metric 1
6,019 Chat Health conversations with parents and young people in past 24 months
Key Metric 2
Nottingham men's life expectancy ranked 138th of 150 English local authorities (76.6 yrs vs 79.4 national avg)
Key Metric 3
Small Steps Big Changes: improved vocabulary, language, literacy and ASQ scores for children in Aspley, Bulwell, Hyson Green, St Ann's vs rest of city
2026

Contento Social Homes Impact Report 2025-2026

242 women and 119 children supported cumulatively; 144 new survivors accommodated in reporting period (Feb 2025–Jan 2026)
Key Metric 1
317 referrals received; 173 declined due to capacity; 25 properties with 115 bed spaces operating across Birmingham, Walsall, Wolverhampton and Dudley
Key Metric 2
54.1% of cumulative cohort transitioned from refuge; 22.3% secured independent social housing; only 4.5% returned to perpetrator; safeguarding incidents reduced from 8 to 1
Key Metric 3
38 survivors supported via Home Office Flee Fund; 24 via Survivor Safety Fund; 5 families moved into permanent homes via Buttle UK grants; 25 BBC Children in Need grants secured; 100% of Home Office emergency payment applications paid