Browse impact reports

249+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 1 Community & Social Justice 102 Education & Young People 87 Environment & Climate 10 Health & Wellbeing 144 Housing & Homelessness 41 Poverty & Inclusion 63 Sport & Physical Activity 41

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2026
Pilgrims Hospices

Impact Report 2024/25: Compassionate Care for Every Patient, Every Family, Every Time

4,041 patients and carers supported in 2024/25; 3,089 referrals received; 966 inpatient admissions across three 12-bed units
Key Metric 1
Over 80% of services delivered in patients' homes or community; 98.5% of patients had a positive experience
Key Metric 2
£18 million+ cost of services in 2024/25; approximately 20% (£4 million) from NHS — 80% from community fundraising, shops and donations; 11,000+ supporters at events raising £900,000+
Key Metric 3
98.5% of patients had a positive experience; over 80% of all Pilgrims services delivered outside the hospice — in patients' homes and community settings — reflecting a major strategic shift toward community-based care
Health & Wellbeing Community
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2025
North London Hospice

Impact Report and Audited Accounts 2024/25

315 inpatient admissions; 91% of inpatients achieving preferred place of death; 86% occupancy; 10.2 days average length of stay
Key Metric 1
21,636 community palliative care visits; 3,370 referrals; 92% of community patients achieving preferred place of death; 6,571 overnight specialist advice calls (5pm–8am)
Key Metric 2
1,139 people supported by social work, bereavement and spiritual care; 586 volunteers; 38 external training courses delivered to 1,263 learners
Key Metric 3
Haringey lead provider contract transferred to North London Hospice in January 2025 — enabling fully integrated community palliative care across all three boroughs for the first time; 92% of community patients achieved preferred place of death
Health & Wellbeing Community
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2025
Scope

Annual Report and Consolidated Accounts 2024/25

4.6 million disabled people supported through services, online advice and community forum in 2024/25
Key Metric 1
Over 2,000 disabled people supported closer to employment; nearly 400 secured jobs — 68% still in work 6 months later
Key Metric 2
76% of every £1 spent on charitable activities in 2024/25 (up from 73% in 2023/24); reserves reduced from £42.7m to £26.4m over 5 years
Key Metric 3
Cost of Cuts campaign on disability benefits Green Paper: petition reached 100,000 signatures; 4,854 people supported to respond to consultation; parliamentary event attended by 100+ MPs and peers — government dropped plans to freeze or means-test PIP and scaled back cuts from £11bn to £6.5bn
Poverty & Inclusion Community
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2025
Mencap

Annual Review April 2024 to March 2025

£3.9 million raised in six weeks through Omaze Yorkshire House Draw partnership to fund health inequality programmes
Key Metric 1
Agency staffing costs reduced from £400,000 per week in 2023 to under £100,000 per week — a transformational improvement in financial sustainability
Key Metric 2
7% improvement in colleague engagement alongside financial stabilisation; financial resilience rebuilt ahead of National Insurance Contribution increases
Key Metric 3
Rebuilt financial resilience through handing back loss-making contracts, reducing agency spend and driving efficiency — positioning the charity for a growth strategy to 2030
Health & Wellbeing Benefits
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2025
Thomas Pocklington Trust

Key Life Chances Report 2024/25

350+ people received personalised employment support through Works For Me; 58 secured employment; 31 Get Set Progress internships delivered with 85% transitioning to full-time work
Key Metric 1
333 students supported through education services; 25 active Sight Loss Councils across the UK including new expansion into Scotland
Key Metric 2
Total income £4.26m (net property income £3.93m, grants and donations £329k); total expenditure £5.33m including £745k grants to other organisations and £4.47m internal charitable expenditure
Key Metric 3
Co-authored report with RNIB and APPG on Eye Health containing 21 recommendations for government, based on YouGov poll of 2,000 employers; residential employment and assistive technology course oversubscribed fourfold
Health & Wellbeing Inclusion
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2025
Cerebra

Impact Report 2024

861 families helped to get a good night's sleep through the Sleep Advice Service; 2,750 self-referrals received through website and helpline
Key Metric 1
123 children supported by the Innovation Centre to discover life and have fun; 1,266 books and toys lent through the Postal Lending Library
Key Metric 2
43,053 downloads of information resources; £481,458 spent on life-changing research; 104 families helped by Legal Rights Service to access public services
Key Metric 3
85% of users who gave feedback rated Cerebra's information guides as excellent; top downloaded resource was the Disability Living Allowance Guide (13,721 downloads), helping families secure vital benefits
Health & Wellbeing Families
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2025
Shaw Trust

Impact Report 2024/25

270,000+ people supported to access and stay in good work (September 2024 to August 2025); 34,151 people started or remained in work
Key Metric 1
11,665 people participated in IPS programmes — 76% still in work 26 weeks later; £2.34 return on every £1 spent on a Primary Care IPS participant within one year
Key Metric 2
103,861 people supported through careers and skills services; 100,000+ accessed the National Careers Service; 10,469 young people moved from NEET to EET
Key Metric 3
84% of WorkWell participants reported wellbeing improvements; 875 employment outcomes from WorkWell (21% of those who finished remained, moved into or returned to work); 81% of social prescribing participants improved their wellbeing
Poverty & Inclusion Young People
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2025
Dimensions

Annual Report and Financial Statements 2024/25

2,600+ people with learning disabilities and autism supported across England and Wales; 173 new people started support during 2024/25
Key Metric 1
1,007 people provided with accommodation (767 supported housing, 232 care home placements); Group operating surplus of £993k achieved
Key Metric 2
Voluntary staff turnover reduced by 4.2% year-on-year, remaining well below sector average; Great Place to Work accreditation achieved for seventh consecutive year
Key Metric 3
Recognised at National Learning Disability Awards and Welsh Care Awards for excellence in supporting people to thrive; two pay increases for frontline colleagues in each of the past two years as part of Real Living Wage commitment
Health & Wellbeing Social Care
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2025
Papworth Trust

Annual Review and Financial Statements 2024/25

636 customers supported towards and into employment; 299 attained paid work; 1,046 received support from specialist partners
Key Metric 1
672 homes managed across the East of England — 74% supported living, 39% wheelchair accessible, 68% adapted for accessibility
Key Metric 2
266 Day Opportunities customers; 58,466 Day Opportunities sessions delivered per year; 156,388 care hours delivered per year
Key Metric 3
86% of staff said Papworth Trust is a great place to work (up from 74% the previous year); staff turnover reduced to 18% target met; 76 organisations helped to become Disability Confident
Poverty & Inclusion Disability
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