Category

Health & Wellbeing

Health, care, and wellbeing outcomes across communities.

144
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8
Organisations
2026
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Showing 144 reports
2024

Annual Report and Accounts 2023/24

1,544 patients at St Barnabas House; 293 children and young people at Chestnut Tree House; 47,043 patients and families cared for since founding in 1973
Key Metric 1
18,503 hours of Hospice at Home care across 9,602 visits; 4,228 community palliative care appointments; 4,153 social work, counselling and bereavement sessions
Key Metric 2
Martlets Hospice merger announced — one of the most significant hospice consolidations in South East England; total reported income £33.0m including £12.4m one-off Martlets merger income
Key Metric 3
Chestnut Tree House nurse won Best Nurse at national 2023 WellChild Awards — recognising exceptional dedication to children with serious illness; Chestnut Tree House reached finals of Nursing Times national awards for post-pandemic social isolation outreach
2026

Impact Report 2024/25: Compassionate Care for Every Patient, Every Family, Every Time

4,041 patients and carers supported in 2024/25; 3,089 referrals received; 966 inpatient admissions across three 12-bed units
Key Metric 1
Over 80% of services delivered in patients' homes or community; 98.5% of patients had a positive experience
Key Metric 2
£18 million+ cost of services in 2024/25; approximately 20% (£4 million) from NHS — 80% from community fundraising, shops and donations; 11,000+ supporters at events raising £900,000+
Key Metric 3
98.5% of patients had a positive experience; over 80% of all Pilgrims services delivered outside the hospice — in patients' homes and community settings — reflecting a major strategic shift toward community-based care
2025

Impact Report and Audited Accounts 2024/25

315 inpatient admissions; 91% of inpatients achieving preferred place of death; 86% occupancy; 10.2 days average length of stay
Key Metric 1
21,636 community palliative care visits; 3,370 referrals; 92% of community patients achieving preferred place of death; 6,571 overnight specialist advice calls (5pm–8am)
Key Metric 2
1,139 people supported by social work, bereavement and spiritual care; 586 volunteers; 38 external training courses delivered to 1,263 learners
Key Metric 3
Haringey lead provider contract transferred to North London Hospice in January 2025 — enabling fully integrated community palliative care across all three boroughs for the first time; 92% of community patients achieved preferred place of death
2025

Annual Report and Consolidated Accounts 2024/25

4.6 million disabled people supported through services, online advice and community forum in 2024/25
Key Metric 1
Over 2,000 disabled people supported closer to employment; nearly 400 secured jobs — 68% still in work 6 months later
Key Metric 2
76% of every £1 spent on charitable activities in 2024/25 (up from 73% in 2023/24); reserves reduced from £42.7m to £26.4m over 5 years
Key Metric 3
Cost of Cuts campaign on disability benefits Green Paper: petition reached 100,000 signatures; 4,854 people supported to respond to consultation; parliamentary event attended by 100+ MPs and peers — government dropped plans to freeze or means-test PIP and scaled back cuts from £11bn to £6.5bn
2025

Annual Review April 2024 to March 2025

£3.9 million raised in six weeks through Omaze Yorkshire House Draw partnership to fund health inequality programmes
Key Metric 1
Agency staffing costs reduced from £400,000 per week in 2023 to under £100,000 per week — a transformational improvement in financial sustainability
Key Metric 2
7% improvement in colleague engagement alongside financial stabilisation; financial resilience rebuilt ahead of National Insurance Contribution increases
Key Metric 3
Rebuilt financial resilience through handing back loss-making contracts, reducing agency spend and driving efficiency — positioning the charity for a growth strategy to 2030
2025

Key Life Chances Report 2024/25

350+ people received personalised employment support through Works For Me; 58 secured employment; 31 Get Set Progress internships delivered with 85% transitioning to full-time work
Key Metric 1
333 students supported through education services; 25 active Sight Loss Councils across the UK including new expansion into Scotland
Key Metric 2
Total income £4.26m (net property income £3.93m, grants and donations £329k); total expenditure £5.33m including £745k grants to other organisations and £4.47m internal charitable expenditure
Key Metric 3
Co-authored report with RNIB and APPG on Eye Health containing 21 recommendations for government, based on YouGov poll of 2,000 employers; residential employment and assistive technology course oversubscribed fourfold
2025

Impact Report 2024

861 families helped to get a good night's sleep through the Sleep Advice Service; 2,750 self-referrals received through website and helpline
Key Metric 1
123 children supported by the Innovation Centre to discover life and have fun; 1,266 books and toys lent through the Postal Lending Library
Key Metric 2
43,053 downloads of information resources; £481,458 spent on life-changing research; 104 families helped by Legal Rights Service to access public services
Key Metric 3
85% of users who gave feedback rated Cerebra's information guides as excellent; top downloaded resource was the Disability Living Allowance Guide (13,721 downloads), helping families secure vital benefits