AR
Impact Report 2024/2025
20,790 helpline calls and emails answered by trained advisors in 2024/25; 57% of callers said contact improved their ability to manage their condition
Key Metric 1
Young People and Families service welcomed 1,581 attendees across 93 activities and delivered 3,724 one-to-one support sessions; 77% of young people felt better able to manage symptoms after attending events