Health & Wellbeing Education & Young People
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Arthritis UK

Impact Report 2024/2025

Arthritis UK (formerly Versus Arthritis) supports people living with arthritis across the UK through self-management programmes, a helpline, services for young people and families, and training for healthcare professionals. In 2024/25 the charity delivered 302 self-management sessions and 1,072 information sessions, answered 20,790 helpline calls and emails, and trained 1,367 healthcare professionals with self-learning resources accessed 189,275 times. 94% of service users would recommend Arthritis UK to others, and 71% of self-management attendees felt more able to reduce the impact of arthritis on their lives.

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About

Self-management courses covering lifestyle, exercise and communication skills; trained helpline for advice and emotional support; Young People and Families service including residential weekends and one-to-one support; Core Skills training and Patient Voice sessions for healthcare professionals; physical activity sessions; workplace training Custom geography from upload: UK

Key Metrics

Key Metric 1 20,790 helpline calls and emails answered by trained advisors in 2024/25; 57% of callers said contact improved their ability to manage their condition
Key Metric 2 302 self-management sessions and 1,072 information and bitesize support sessions delivered across the UK
Key Metric 3 1,367 healthcare professionals and students trained, with self-learning resources accessed 189,275 times; 50% average improvement in arthritis knowledge among Core Skills attendees

Key Outcomes

  • Young People and Families service welcomed 1,581 attendees across 93 activities and delivered 3,724 one-to-one support sessions; 77% of young people felt better able to manage symptoms after attending events
  • Physical activity sessions increased participants exercising to manage arthritis pain from 27% before a session to 46% after — nearly double
  • 99% of Core Skills healthcare training attendees would recommend it to others; 92% likely to refer their patients to Arthritis UK resources

Geography

UK-Wide

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