2024 Free

Impact Report 2024-25

Breaking Barriers is a national charity founded in 2015 with a mission to support refugees into meaningful employment. In 2024-25 — its 10th anniversary year — the charity had its most impactful year to date, supporting 1,450 individuals through its Employability, Language and Re-accreditation Programmes (the latter two integrated from RefuAid in December 2024). Clients achieved 904 positive outcomes in employment, education and volunteering — a 27% year-on-year increase. Since 2015, the charity has supported 3,848 people and recorded 3,540 positive outcomes.

Report snapshot
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About

Employability Programme (one-to-one advice, guidance, training and employer connections); Language Programme (structured English tuition in partnership with teaching institutions nationwide — integrated from RefuAid in December 2024); Re-accreditation Programme (expert guidance for refugees to gain UK recognition of international qualifications — integrated from RefuAid); Lived Experience Panel (paid consultancy by refugees shaping services, policy and strategy)

Key Metrics

Key Metric 1 1,450 refugees and asylum seekers supported in 2024-25 — the highest ever in a single year and a 16% increase on 2023-24
Key Metric 2 904 positive outcomes in employment, education and volunteering achieved in 2024-25 — a 27% increase on the previous year
Key Metric 3 3,848 people supported across the UK over 10 years; 3,540 cumulative positive outcomes since 2015

Key Outcomes

  • 50% of all clients enrolled since 2015 have achieved at least one positive outcome in employment, education or volunteering
  • Lived Experience Panel members contributed 400+ hours of paid consultancy in 2024-25; 100% of staff who worked with the panel reported satisfaction with their involvement
  • 74 corporate partners have hosted 279 group recruitment and skills sessions for refugees over the charity's 10-year history

Geography

UK-Wide

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved