Poverty & Inclusion Health & Wellbeing
2024 Enhanced
PDSA (People's Dispensary for Sick Animals)

Trustees' Annual Report and Accounts 2024

PDSA is the UK's leading veterinary charity, providing free and low-cost care to pets whose owners cannot afford treatment. In 2024 it treated 438,000 pets across 49 Pet Hospitals, delivered over 2 million treatments, and supported the pets of 360,000 people in financial hardship — entirely funded by donations. A new Edmonton Green clinic expanded reach in North London, and preventive treatments rose 30% year-on-year.

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About

Free and low-cost veterinary care at 49 Pet Hospitals for pet owners in financial hardship; preventive treatments including vaccinations and neutering (up 30% in 2024); Pet Care Scheme and Chronic Voucher Scheme; PDSA Animal Awards Programme; pet health education and online Pet Health Hub; 120+ charity shops Custom geography from upload: UK

Key Metrics

Key Metric 1 438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2 Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3 327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors

Key Outcomes

  • Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
  • £3 million from People's Postcode Lottery players funded antibiotics for 49,000 pets, heart disease relief for 6,900, diabetes treatment for 1,700, and pain relief for 94,000
  • New Edmonton Green Pet Clinic opened March 2024, registering over 3,800 individual pets and expanding coverage to 11 additional postcodes in North London

Geography

UK-Wide

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