2024 Enhanced

The Felix Project Impact Report 2024

The Felix Project is London's largest food redistribution charity. Their 2024 impact report covers nearly 16,000 tonnes of food redistributed to 1,200+ organisations — equivalent to 38 million meals — alongside the launch of Felix's Multibank redistributing 1.5 million non-food items, 1.3 million meals prepared in Felix's Kitchen, and 13,000+ volunteers supporting their work.

Report snapshot
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About

Food redistribution to 1,200+ community organisations and schools, Felix's Kitchen (1.3 million meals prepared), Felix's Multibank (1.5 million non-food items redistributed), Felix Connect digital platform, Farm Rescue programme, employability programme, Policy Unit

Key Metrics

Key Metric 1 Nearly 16,000 tonnes of food redistributed — equivalent to 38 million meals — to over 1,200 community organisations across London
Key Metric 2 London's largest food redistribution charity, operating from four depots and Felix's Kitchen, rescuing surplus food from the food industry and delivering it to community organisations feeding people experiencing hunger
Key Metric 3 Rescuing and redistributing surplus food, preparing meals in Felix's Kitchen, launching Felix's Multibank for non-food items, farm rescue, and policy work to drive systemic change

Key Outcomes

  • 18% more food redistributed than 2023; over 13,000 volunteers welcomed; 145 new community organisations added to delivery routes
  • Felix's Multibank launched in partnership with Gordon Brown, Amazon and Comic Relief — 1.5 million non-food items redistributed
  • 572 tonnes rescued from Western International Market; 129 tonnes of fruit saved through Farm Rescue programme across two orchards

Geography

London

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved