Poverty & Inclusion Health & Wellbeing Enhanced 2025
Turn2us

Impact Report and Accounts 2024-2025

Turn2us helps people across the UK navigate the social security system and access the financial support they are entitled to. In 2024–25, 2.4 million benefits calculations were completed, 1.5 million people identified unclaimed entitlements worth an average of £5,396, and £3 million in grants was awarded to 2,164 people. The charity also launched the PIP Helper tool and stepped up its influencing work with government.

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📋About

Free online Benefits Calculator; Grants Search tool (971,365 searches); PIP Helper (co-created with users, 470,000+ visitors since May 2024); place-based community programmes; policy and influencing work with government Custom geography from upload: UK

📊Key Metrics

2.4 million benefits calculations completed via free Benefits Calculator Key Metric 1
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total) Key Metric 2
£3 million in grants awarded, supporting 2,164 people across the UK Key Metric 3

✅Key Outcomes

  • 4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
  • Every £1 invested in the Benefits Calculator generates £1,600 in benefits income for people in financial hardship
  • 75% of the public agree poverty is immoral; Turn2us is actively influencing government policy and challenging stigma around social security

📍Geography

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