Poverty & Inclusion Health & Wellbeing
2025 Free
British Gas Energy Trust

British Gas Energy Trust Impact Report 2025

The British Gas Energy Trust is an independent charitable trust funded solely by British Gas, working to alleviate the detrimental impact of poverty with a focus on fuel poverty. Its Impact Report 2025 shows that in 2024/25 the Trust supported more than 72,000 people in a single year, up from around 21,000 people a year previously, through debt relief grants, energy vouchers, white goods and community outreach.

View Report
Report snapshot
2 Views

About

The British Gas Energy Trust is an independent charitable trust funded solely by British Gas, with a mission to alleviate the detrimental impact of poverty by focusing on fuel poverty. Since its launch in 2004, over GBP 230 million has been invested in helping more than 830,000 people manage their energy costs. The Trust is governed by an independent Board of voluntary Trustees.

Key Metrics

People supported in 2024/25 More than 72,000 people supported in a single year, up from around 21,000 people a year previously.
Five-year reach Over 350,000 people helped over the last five years, directly and through partnerships and online resources.
Clients supported in 2024/25 72,405 clients supported, including 39,716 via SCARP, 13,590 with vouchers, 6,627 via the White Goods Fund and 5,709 via the Energy Support Fund.

Key Outcomes

  • More than 72,000 people supported to manage their energy costs and escape fuel poverty in 2024/25.
  • Over 350,000 people helped over five years through direct support, partnerships and online resources.

Geography

UK-Wide

Related reports

All Poverty & Inclusion reports →
PDSA (People's Dispensary for Sick Animals)

Trustees' Annual Report and Accounts 2024

2024 Enhanced
Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Poverty & Inclusion Poverty
Read report
Turn2us

Impact Report and Accounts 2024-2025

2025 Enhanced
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Poverty & Inclusion Poverty
Read report
Little Village

Little Village Impact Report 2024

2024 Enhanced
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved
Poverty & Inclusion Families
Read report