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Citizens Advice Sheffield

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Citizens Advice Sheffield

Citizens Advice Sheffield Impact Report 2024/25

2024 Free
Impact Snapshot
Key Metric 1
20,021 advice clients; 98,273 advice issues; 2,288 advocacy referrals; 1,392 people helped in hospitals; 109 Deaf Advice clients across 659 issues; 247 digital course...
Key Metric 2
Staff and volunteers across advice, advocacy, hospital, Deaf Advice, digital, energy and community training teams; volunteer adviser network including hospital outreach and foodbank venues;...
Key Metric 3
Total income: over £6 million (85% spent on staff); £19,051,506 income secured for clients; £2,277,428 debt written off; energy team: £2,430.25 income gained, £382,510...
Advocacy: 2,288 referrals across statutory, generic, parenting and self/peer advocacy; services cover Independent Mental Health Advocacy, Care Act, DOLS, NHS Complaints, Learning Disability, Deaf and new Parenting Advocacy; 3 Self and Peer Advocacy Networks launched
Poverty & Inclusion Mental Health
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