2024 Enhanced

Dons Local Action Group Impact Report 2024

Dons Local Action Group was founded in March 2020 by AFC Wimbledon fans responding to the COVID-19 pandemic. Now a permanent presence across Merton, Kingston and Wandsworth, DLAG is powered by 3,000 volunteers and tackles food, furniture and digital poverty. The 2024 Impact Report documents a landmark year of community-driven action, with over 150,000 food boxes distributed and more than 1,850 laptops gifted to children.

Report snapshot
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About

Food collection and distribution; furniture and household goods redistribution; laptop refurbishment and gifting; working with over 100 aid agency partners; supermarket donation collections; community referral network

Key Metrics

Key Metric 1 150,000+ food boxes distributed since founding in 2020
Key Metric 2 3,000+ registered volunteers across Merton, Kingston and Wandsworth
Key Metric 3 1,850+ laptops and tablets gifted to children without devices through Keep Kids Connected

Key Outcomes

  • Families in Southwest London lifted out of food poverty through regular box deliveries
  • Children without digital access enabled to learn online through donated devices
  • Poverty and isolation in Merton, Wandsworth and Kingston tackled through community-led action

Geography

London

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved