Poverty & Inclusion
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Family Support Work

Family Support Work Impact Report 2025/26

Family Support Work supports children and families across Sussex. Its 2025/26 impact report highlights increased need over the past year, the achievements of its family support workers and volunteers, and the difference made for families, measured through its traffic light journey away from crisis towards stability and independence.

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About

Family Support Work (FSW) is a Sussex charity supporting children and families facing difficulties. Its family support workers and volunteers provide practical and emotional help, supervised contact at the Eastbourne Family Contact Centre, and early help that moves families away from crisis towards stability and independence.

Key Metrics

Families supported 1,173 families were supported, delivered by the equivalent of 11.5 full-time staff backed by volunteers.
Stronger connections 79% of families reported stronger connections with services or peer networks.
Coping skills 72% of families felt better able to manage stress and everyday challenges.
Emotional wellbeing 55% of families reported improved emotional wellbeing.
Community funding Donations and legacies provided 659,143 pounds, 69.6% of income, keeping front-line family support free at the point of need.

Key Outcomes

  • Families showed consistent movement away from crisis and towards greater stability and reduced need on FSW's traffic light journey.
  • Growth at the Eastbourne Family Contact Centre enabled more families to access supervised contact.

Geography

South East

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