2024 Free

Annual Report 2023/24

FareShare Cymru redistributes surplus food from the food industry to charities and community groups across Wales, turning an environmental problem into a social solution. Their 2023/24 annual report covers redistribution of 1,039 tonnes of food — equivalent to 2.47 million meals — supporting 201 organisations in South and West Wales and launching the Redistribution Kitchen Wales project to produce frozen ready meals from surplus food.

Report snapshot
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About

Weekly food redistribution to community food members; Redistribution Kitchen Wales (frozen ready meals from surplus food); Surplus with Purpose Cymru fund; corporate volunteering; community food mapping

Key Metrics

Key Metric 1 1,039 tonnes of food redistributed (883 surplus); equivalent to 2.47 million meals provided to vulnerable people
Key Metric 2 2,186.5 tonnes of CO2 emissions saved; 201 charities and community organisations supported across South and West Wales; 67 organisations supported in North Wales via FareShare Merseyside
Key Metric 3 133 volunteers gave 13,973 hours; 31 corporate volunteer days hosted; Investing in Volunteers accreditation achieved for first time

Key Outcomes

  • 86% of member organisations report increased demand for services; 82% seeing people accessing support for the first time; 72% say FareShare Cymru food enabled them to support more people
  • 96% of members help guests access additional support beyond food; £32,700 Surplus with Purpose Cymru fund used to cover Welsh food businesses' donation costs; 3,353 meals produced in Redistribution Kitchen Wales trial (Jan–Mar 2024)
  • Longest waiting list in FareShare Cymru's history due to cost of living crisis; income £1,293k with £369k surplus retained; Redistribution Kitchen Wales funded by £296,000 SBRI Cardiff Capital Region grant

Geography

Wales

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved