2024 Free

Goods for Good Annual Impact Report 2023/24

Goods for Good collects surplus, unsold and new goods from businesses and redistributes them as humanitarian aid to people in crisis. Operating since 2014, the charity works with a global network of charity partners to deliver essentials to refugees, asylum seekers, homeless people and families in poverty, while reducing waste and carbon emissions through its unique redistribution model.

Report snapshot
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About

Collection and redistribution of surplus goods; humanitarian aid to communities in crisis; support for refugees, asylum seekers, homeless people, and families in poverty; partnerships with businesses to repurpose unsold stock

Key Metrics

Key Metric 1 Millions of people supported through humanitarian aid globally
Key Metric 2 Carbon-negative charity status maintained
Key Metric 3 Surplus goods redistributed, reducing waste and CO2 emissions

Key Outcomes

  • Dignity restored to people in crisis through essential goods
  • Reduction in landfill waste through goods redistribution
  • Vulnerable communities across UK and internationally better supported

Geography

UK-Wide

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved