Impact Report 2025

In Kind Direct is the UK's leading product giving charity, founded in 1996 by HM King Charles III, redistributing surplus goods from 145+ corporate partners to over 9,000 charities and community groups. Their 2025 impact report shows £31m of products distributed, 930,000 people supported weekly, and landmark policy wins including VAT relief on donated goods secured from April 2026.

Report snapshot
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📋About

Product redistribution to charities and community groups, hygiene poverty campaigns, Warm Welcome winter campaign, SARC washbag project, policy advocacy, In Kind Direct International network Custom geography from upload: UK

📊Key Metrics

930,000 people supported per week; £31 million worth of products distributed; 9,280 organisations supported Key Metric 1
Every £1 spent creates £15.50 of social value; 145 companies donated; 52,000 orders dispatched Key Metric 2
Nearly 5 million hygiene products unlocked via Tesco partnership; 24,603 washbags distributed to 62 SARCs since 2023; 43% of people helped each week are school-aged children Key Metric 3

Key Outcomes

  • VAT relief on donated goods secured from April 2026 following three-year advocacy campaign — removes key barrier to corporate product donation
  • 1.1 million children living in hygiene poverty in the UK (4 in every classroom); new alliance with The Hygiene Bank to create first-ever Roadmap to End Hygiene Poverty by 2030
  • 1 in 7 partner organisations began a new service by working with In Kind Direct; 1 in 2 are able to support more people in their communities as a result

📍Geography

UK-Wide

2024 Enhanced

Trustees' Annual Report and Accounts 2024

438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 1
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 2
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Key Metric 3
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
2025 Enhanced

Impact Report and Accounts 2024-2025

2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 1
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 2
£3 million in grants awarded, supporting 2,164 people across the UK
Key Metric 3
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to