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Manchester Mind

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2025

Manchester Mind Impact Report 2024/25

5,133 individuals directly supported across 6 donation-funded or enhanced services; 3,300 calls answered by Welcome Team; 676 people at 100 Mental Health Support Sessions; 579 people in counselling
Key Metric 1
1,321 people given advice — generating £2.4 million in additional income or reduced debt for Manchester residents; 126 people in green social prescribing (160 sessions); 108 people through Listening Ear telephone support
Key Metric 2
77p in every £1 spent goes directly to supporting people; Welcome Team costs £74,000/year; Mental Health Support Sessions £62,000/year; Counselling £42,000/year; Advice £32,000/year; Green Wellbeing £16,000/year
Key Metric 3
Mind Quality Mark Award won for Effective Services; Manchester Mind moved from Hulme to city centre offices December 2024 — improving accessibility for 35-year first time office relocation