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Impact Report 2023-24

The ManKind Initiative is the UK's leading specialist charity for male victims of domestic abuse, operating for nearly 25 years. In 2023-24 they handled over 2,000 helpline calls, delivered 61 training sessions, attracted 450 delegates to their national conference, and ran a practitioner network of 622 members. Their quality standards are embedded in statutory guidance and their work spans direct support, professional training, and national policy advocacy.

Report snapshot
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About

National helpline (weekdays, freephone), ACORN survivor recovery programme, MIDASS professional training, Male Domestic Abuse Network, Oak Book service directory, annual national conference, armed forces welfare training

Key Metrics

Key Metric 1 2,192 helpline calls received; 193,446 website visitors in 2023-24
Key Metric 2 61 training and presentation sessions delivered; 450 delegates at annual conference
Key Metric 3 622 members in Male Domestic Abuse Network (MDAN); 160 organisations supported Supporting Male Victims Day 2023

Key Outcomes

  • 97% of training participants agreed the course equipped them to perform their jobs better
  • 59% of male callers had never spoken to anyone about their abuse before calling the helpline
  • Quality Service Standards for male victims quoted in statutory guidance for Domestic Abuse Act 2021 and Victims and Prisoners Act 2024

Geography

UK-Wide

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved