Muscular Dystrophy UK Impact Report 2023/24

Muscular Dystrophy UK is the leading charity for 110,000 people in the UK living with one of over 60 muscle wasting and weakening conditions. In 2023/24 it raised £9.5 million (up 16%), supported 2,752 people through its helpline, provided cost-of-living grants to 470 people, funded 11 new research projects worth £1.3 million (bringing the active portfolio to 43), and participated in 10 NHS treatment appraisals. The year saw 80% of the UK neuromuscular care advisor workforce attend MDUK's Care Advisor Conference, 324 new Changing Places toilets registered, the five-year anniversary of the MDUK Oxford Neuromuscular Centre (now running 20+ clinical trials), and a successful RHS Chelsea Flower Show garden planned for 2024.

Report snapshot
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📋About

Helpline (phone, email, face-to-face, NHS clinic referrals — top topics: alert cards, welfare, emotional support, housing, peer support); Advocacy Service (PIP, housing, care packages — 152 people); Cost-of-Living Grants (470 people); Joseph Patrick Trust equipment grants (53 people); Tailored therapeutic support groups (4 groups, counsellor with lived experience); Peer support WhatsApp groups (108 people); Regional Muscle Groups (33 meetings, 315 people, 10 regions); Information Days and Scottish Conference (162 attendees); Virtual information webinars (7 events); Employability Programme (16 people supported); Changing Places Consortium co-chair (324 new toilets registered); 5 Neuromuscular Regional Networks; Allied Health Professionals Conference (155 attendees); Neuromuscular Care Advisor Conference (80% workforce attendance); Health professional e-learning and webinars; NICE/SMC treatment appraisals; Parliamentary muscular dystrophy groups (England, Scotland, Wales, Northern Ireland); RHS Chelsea Flower Show Forest Bathing Garden (May 2024); Bidwells 10k Town and Gown running series (7,500+ participants, £360,000 raised, carbon neutral); Family Funds network Custom geography from upload: UK-wide (headquartered in London)

📊Key Metrics

2,752 people contacted helpline; 470 people received cost-of-living grants; 43 active research projects; 11 new grants worth £1.3 million awarded; £9.5 million total income — 16% increase on previous year Key Metric 1
152 people supported through advocacy service; 24 Neuromuscular Centres of Excellence or Pursuing Excellence Awards; 10 NHS treatment appraisal processes participated in; 507 enrolments on e-learning modules; 465 attendees across six health professional upskilling webinars Key Metric 2
80% of neuromuscular care advisor and clinical nurse specialist workforce attended Care Advisor Conference; 324 Changing Places toilets registered; for every £1 spent on fundraising, £3.70 raised; 68p in every £1 spent on charitable activities Key Metric 3

Key Outcomes

  • SMA added to NHS newborn screening 'in-service evaluation' following MDUK co-secretariat work with UK SMA Newborn Screening Alliance; two treatment appraisals resulted in NHS approval; RHS Chelsea Flower Show garden secured to raise awareness with new audiences
  • MDUK Oxford Neuromuscular Centre five-year anniversary — grew from 0 to 20+ clinical trials since 2019 with £1.2 million investment; PIF TICK Quality Mark accreditation secured; Bidwells 10k became carbon neutral event through Bidwells' offset commitment
  • 1 in 600 people in the UK live with a muscle wasting or weakening condition; brand refresh grew website visits by one third (530,000 visits) and Facebook reach 140% to 3.2 million; total expenditure £8,042k with support costs at 10%

📍Geography

UK-Wide

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one