Impact Report 2024-25

The Refugee Council is the UK's leading refugee charity, supporting 15,203 people in 2024-25 — including 7,022 children and young people, most arriving alone. Their work spans asylum advice, separated children's services, therapeutic support, integration, and high-profile policy advocacy including a landmark report on ending the use of asylum hotels and a new campaign on the misclassification of children as adults.

Report snapshot
15,203 refugees and people seeking asylum supported; 11,266 were new clients Key Metric 1
7,022 children and young people supported through specialist Youth Services Key Metric 2
Total income £14.9m; total expenditure £19.6m Key Metric 3
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📋About

Asylum advice and legal clinics, drop-in surgeries and remote support, separated children's services (Children's Advice Service, 33 years), Youth Service, MyView therapeutic services, integration and housing support, resettlement, destitution service, policy advocacy and campaigning

📊Key Metrics

15,203 refugees and people seeking asylum supported; 11,266 were new clients Key Metric 1
7,022 children and young people supported through specialist Youth Services Key Metric 2
Total income £14.9m; total expenditure £19.6m Key Metric 3

Key Outcomes

  • Launched Childhood First Partnership — network of 30 charities tackling misclassification of children as adults
  • Published analysis calling for asylum hotels to close within one year via a one-off scheme for near-certain refugees
  • 90%+ of 1,925 surveyed clients satisfied with support; 46% felt more confident handling unexpected events

📍Geography

UK-Wide

2024 Enhanced

The Felix Project Impact Report 2024

Nearly 16,000 tonnes of food redistributed — equivalent to 38 million meals — to over 1,200 community organisations across London
Key Metric 1
London's largest food redistribution charity, operating from four depots and Felix's Kitchen, rescuing surplus food from the food industry and delivering it to community organisations feeding people experiencing hunger
Key Metric 2
Rescuing and redistributing surplus food, preparing meals in Felix's Kitchen, launching Felix's Multibank for non-food items, farm rescue, and policy work to drive systemic change
Key Metric 3
18% more food redistributed than 2023; over 13,000 volunteers welcomed; 145 new community organisations added to delivery routes
2024

Annual Report 2023/24

1,039 tonnes of food redistributed (883 surplus); equivalent to 2.47 million meals provided to vulnerable people
Key Metric 1
2,186.5 tonnes of CO2 emissions saved; 201 charities and community organisations supported across South and West Wales; 67 organisations supported in North Wales via FareShare Merseyside
Key Metric 2
133 volunteers gave 13,973 hours; 31 corporate volunteer days hosted; Investing in Volunteers accreditation achieved for first time
Key Metric 3
86% of member organisations report increased demand for services; 82% seeing people accessing support for the first time; 72% say FareShare Cymru food enabled them to support more people