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Routes to Work South Annual Impact Report 2025-26

Routes to Work South supports individuals, employers and communities across South Lanarkshire with employability services, accredited training and recruitment support. Its Annual Impact Report 2025-26 showcases the difference made over the year, including job starts, employer support and its award-winning What I Need (WIN) in Life service.

Report snapshot
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About

Routes to Work South is a South Lanarkshire employability charity with over 20 years of experience helping local people into work. It provides one-to-one adviser support, accredited training and qualifications, and recruitment services for employers, changing the lives of local people across the region.

Key Metrics

People engaged Over 1,300 people engaged with Routes to Work South services in 2025-26.
Job starts 566 job starts were supported, helping people move into employment.
Employers supported 240 employers received support with recruitment and workforce needs.
Award-winning service The What I Need (WIN) in Life service won the SURF Award for Removing Barriers to Employability.

Key Outcomes

  • People facing unemployment moved into work with adviser support and accredited qualifications such as PRINCE2, CSCS and HGV.
  • Employers across South Lanarkshire filled roles and strengthened their workforces through partnership working.

Geography

Scotland

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved