Shelter

2025

7,985,612 people accessed Shelter's telephone and online advice services in 2024/25

Key Metric 1

Scottish Government declared national housing emergency in May 2024 — a direct result of Shelter's campaigning

Key Metric 2

Renters' Rights Bill secured improvements including abolition of Section 21 'no fault' evictions, championed by Shelter

Key Metric 3

13 Scottish local authorities declared housing emergencies following Shelter Scotland's campaigning pressure

Housing & Homelessness Poverty

Published reports