SH 2025 Shelter Cymru Shelter Cymru Our Impact 2024-25 20,820 people helped through advice and support services in the year to September 2025, including 6,086 dependent children Key Metric 1 12,150 households helped — equivalent to 1 in every 110 households in Wales Key Metric 2 Homelessness prevented in 90% of relevant cases with a known outcome Key Metric 3 1,075 people represented at possession hearings by Housing Law Caseworkers; 502 households helped by debt and benefits advice services