Housing & Homelessness Poverty & Inclusion 2025
Shelter Cymru

Shelter Cymru Our Impact 2024-25

Shelter Cymru is Wales's leading housing and homelessness charity, helping 20,820 people in the year to September 2025 — equivalent to 1 in every 110 households in Wales. From housing law casework and possession hearing representation to online advice and debt support, the charity prevented homelessness in 90% of relevant cases with a known outcome, with 36% of those it helped experiencing mental health issues and 43% living in the private rented sector.

View Report
Report snapshot
48 Views

📋About

Housing advice helpline and webchat; Housing Law Caseworker representation at possession hearings; debt and benefits advice; online advice pages (400,000+ unique visits); training and sector-specific events; Pathways Programme volunteering; fundraising and campaigning

📊Key Metrics

20,820 people helped through advice and support services in the year to September 2025, including 6,086 dependent children Key Metric 1
12,150 households helped — equivalent to 1 in every 110 households in Wales Key Metric 2
Homelessness prevented in 90% of relevant cases with a known outcome Key Metric 3

✅Key Outcomes

  • 1,075 people represented at possession hearings by Housing Law Caseworkers; 502 households helped by debt and benefits advice services
  • 80% of households helped felt better able to deal with their affairs themselves in future; 62% of households helped were facing or experiencing homelessness
  • 89p in every £1 received spent directly on helping people; £1,238,475 in fundraising income secured — equivalent to 23.5% of total income; 1,209 delegates attended training and sector events

📍Geography

Wales

Related reports

All Housing & Homelessness reports →
2025
The Booth Centre

A Year in Review: Impact Report 2024–2025

23,371 visits to the centre from April 2024 to March 2025
Key Metric 1
45 people helped to secure their own permanent home
Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications
Key Metric 3
150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
Housing & Homelessness Homelessness
View
2025
YMCA Black Country Group

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
Housing & Homelessness Homelessness
View
2024
St Martin-in-the-Fields Charity

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application
Housing & Homelessness Homelessness
View