Poverty & Inclusion Community & Social Justice
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Southall Black Sisters

Annual Report 2023-24

Southall Black Sisters provides specialist support to Black, minoritised and migrant women experiencing gender-based violence. In 2023-24 they handled 5,472 helpline queries, supported 706 women directly, and led high-profile campaigns on No Recourse to Public Funds, the Victims and Prisoners Bill, and police reform — with their NRPF recommendations accepted by the UN Special Rapporteur on VAWG.

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National helpline, direct casework and advocacy, counselling, emergency accommodation, NRPF fund, community support group, ESOL classes, legal advice, immigration support Custom geography from upload: London / National

Key Metrics

Key Metric 1 5,472 queries handled via national helpline
Key Metric 2 706 Black, minoritised and migrant women received direct casework support; 100 received counselling
Key Metric 3 Total income £3.68m; surplus of £22,000

Key Outcomes

  • UN Special Rapporteur on VAWG accepted SBS recommendations on NRPF reform following UK visit
  • Successfully campaigned to extend Support for Migrant Victims pilot fund to March 2025
  • Open letter to Home Secretary on harmful immigration changes signed by 58 VAWG organisations

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PDSA (People's Dispensary for Sick Animals)

Trustees' Annual Report and Accounts 2024

2024 Enhanced
Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
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Turn2us

Impact Report and Accounts 2024-2025

2025 Enhanced
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
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Little Village

Little Village Impact Report 2024

2024 Enhanced
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved
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