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2025 Free
Impact Snapshot
Key Metric 1
7,766 people supported — a 22.8% increase on 2023/24; 9,547 Help Point calls answered; 17,192 one-to-one interventions; 15,567 group activity attendances
Key Metric 2
9,429 people trained (up from 6,111); 5,207 reached through Pan-Sussex Self-Harm Learning Network; 524 people in crisis helped through Staying Well; 1,428 under-25s supported
Key Metric 3
£3,714,091 expenditure (12.5% increase); £695,000 raised towards priority services and new projects; £427,110 from donations and legacies; Mind Quality Mark achieved with 'positive and...
Staying Well transformed to walk-in model from 2024/25 — reducing A&E pressure; trauma-informed care toolkit co-produced with 14 young people and 5 other local Minds — to be shared nationally; CATALYST research initiative (psychologically informed community wellbeing)
Impact Snapshot
Key Metric 1
5,218 people received support; 100,809 enquiries; 1,274 new referrals; 27,956 visitors to the Life House; 7,403 counselling appointments
Key Metric 2
18,588 social support attendances; 557 Listening Ear appointments; 1,033 people attended training courses; 220 online support group members; 7,264 young people's activity attendees
Key Metric 3
1,750 Rays Corner visits; 2,342 crisis page visits; 106,686 unique visitors to wellbeinginfo.org; 25,922 unique visitors to Washington Mind website; Rays Corner resources now...
43 years of operation in 2023/24 — one of the North East's longest-running mental health charities; Fans Supporting Fans Match Day Hub endorsed by SAFC patron Gary Bennett; new Chair James Fildes (founder of Space North East) appointed
Impact Snapshot
Key Metric 1
1,884 people supported by Crisis Sanctuaries with 4,224 interventions; 2,500 attendances at #Well Community Services; 399 more referrals supported than contracted in Resilience &...
Key Metric 2
86.5% completed the Resilience & Stabilisation programme; 90% gained new or better coping strategies; 85.5% managing mental health more effectively; 97% say #Well groups...
Key Metric 3
285 people in #Well Informed one-to-one support; 390 in Supported Self Help (91% positive impact); 64 people in Changing Lives (Citizens Advice partnership, 97%...
New strategic plan launched August 2025 following consultation with board, staff, volunteers, partners, clients and communities; governance review initiated; 80+ volunteers; Worksop Cricket Club, The Park Hospital and 3C's Business Network Group chose Nottinghamshire Mind as Charity of the Year
Impact Snapshot
Key Metric 1
17,219 people accessed services; 7,063 adults supported; 10,156 children and young people supported; 9,951 referrals into Nightlight crisis service
Key Metric 2
8,233 community support sessions; 5,478 Talking Therapy counselling sessions; 847 Talk it Out counselling sessions; 3,068 peer support sessions; 6,190 Nightlight Meeting Place attendances
Key Metric 3
£6,127,140 total income; £5,762,063 expenditure; £103,925 raised through fundraising; 128 volunteers; 1,093 professionals trained; 4,339 resources downloaded
Crisis House: 'I can now make sense of my life and I am so grateful'; community support: 'This is the first time I feel like someone is fighting my corner'; counselling: 'I came with all of these problems which I did not think could be fixed'
Impact Snapshot
Key Metric 1
6,869 people supported; 2,587 registered with services; 1,427 young people trained as peer mentors or through Mental Health Education in Schools; 1,087 adults trained...
Key Metric 2
92% felt less isolated and more connected; 84% felt overall wellbeing improving; 87% better able to manage their mental health; 3,705 attendances at Wellbeing...
Key Metric 3
6,287 volunteer hours given; 1,213 counselling sessions; 264 Safe Haven attendances as A&E alternative; 1,277 Gateway Navigator signpostings; 146,851 people reached through website and...
110th anniversary in 2024/25 — one of the longest-running local Mind associations in England; Experts by Experience co-designed CEO recruitment process; new Influence and Participation Policy created with EBE involvement
Impact Snapshot
Key Metric 1
7,000+ people accessed 24 different projects and services; 1,500 children and young people in 63 schools and colleges taught about mental health; 80 people...
Key Metric 2
2,073 hours of one-to-one wellbeing coaching for children and adults; 1,500 people trained in mental health awareness and suicide prevention; 86 parents supported through...
Key Metric 3
£2.5 million raised; 83 volunteers giving 1,250+ hours; won 3 awards from 7 nominations; 96% of staff proud to work for Lancashire Mind; 400...
95% of training participants reported increased understanding of barriers faced by racialised communities; 90% of Connecting Communities participants found it easier to talk about mental health; 100% felt more hopeful about the future
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Impact Snapshot
Key Metric 1
15,040 people received support — a 57% increase on the previous year; 7,597 instances of support delivered through Croydon Health and Wellbeing Space (151%...
Key Metric 2
1,663 individuals supported through Advocacy; 887 inpatients engaged through In-Reach Peer Support; 1,023 supported through Active Minds (86% increase); £1.4 million in unclaimed benefits...
Key Metric 3
£2,307,129 total income; 63 volunteers contributing 2,844 hours; 3,365 calls and emails to Infoline; 153 Language Line uses across 985 minutes covering 20+ languages;...
92% of Active Minds members felt their mental health improved; 89% of Recovery Space clients satisfied; 100% of one-to-one counselling clients would recommend the service; Independent evaluation of In-Reach Peer Support described it as 'a blueprint to support other peer development in statutory services'
Impact Snapshot
Key Metric 1
7,000+ people accessed services; 6,522 Talking Therapies referrals (7% increase); 3,969 first appointments; 1,585 Recovery College learners across 10,970 attendances
Key Metric 2
258 people received Suicide Bereavement Support (30% increase); 5,061 Bexley Mental Health Hub referrals; 450 veterans and families supported; £745,548 in confirmed benefit gains...
Key Metric 3
£7 million budget; 170 staff; 90 volunteers; SMI physical health check completion raised from 43% to 63% in 4 months; National Mind Research and...
Suicide Bereavement Service won Third Sector Frontline Team of the Year 2024; Revival Food & Mood featured on BBC One Show; Kent Mental Wellbeing Awards saw 50% increase in nominations (300 total); Talking Therapies secured 5-year ICB contract
Impact Snapshot
Key Metric 1
1,440 people supported; 9,411 sessions of support delivered; 99% rated the service 4 or 5 out of 5
Key Metric 2
301 people supported through one-to-one service (1,051 sessions); 231 children and young people supported through youth service; 286 people supported through In-Work Support Service
Key Metric 3
£1,358,690 total income; surplus of £16,808; Silver Diverse Cymru Award; purchase and redevelopment of The Dance Centre in Llandrindod Wells completed
97% felt listened to and heard; 85% felt more connected to others; 88% moved towards the life they wanted to live; 85% had improved mental health and resilience; Youth Service: 94% felt mental health had improved
Impact Snapshot
Key Metric 1
2,702 people supported through Mid Essex Sanctuary; 1,922 people supported through North East Essex Sanctuary/Crisis Café; 4,989 counselling sessions delivered to 889 referrals
Key Metric 2
683 people supported through Employment Advice Service (130+ secured new jobs, 120 returned to work); 1,037 adults supported through STaRS; 1,085 people attended Mental...
Key Metric 3
£2,347,461 total income (deficit of £183,283 following expiry of two major contracts); 253 professionals trained through Self-Harm Management Toolkit; 522 CYP counselling sessions in...
99% of Self-Harm Management Toolkit attendees rated trainers as good or very good; Mental Health Toolkit NPS of 86 (world class threshold is 70); 96% of colleagues say their work makes a difference; 100% of staff proud to work at the organisation